The Home Depot

Customer Service/Sales Associate

The Home Depot

Minneapolis, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-person with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you! The Home Depot is seeking a dedicated and driven Customer Service/Sales Associate to join our team. In this role, you will have the opportunity to interact with customers, build relationships, and assist them in finding the right products for their needs. We are looking for individuals who are enthusiastic, adaptable, and have a strong work ethic. If this sounds like you, we would love to hear from you!

  1. Interact with customers in a friendly and professional manner to provide exceptional customer service.
  2. Build and maintain strong relationships with customers to promote loyalty and repeat business.
  3. Assist customers in finding the right products for their needs by actively listening and understanding their requirements.
  4. Maintain a thorough knowledge of products and services offered by The Home Depot to effectively assist customers.
  5. Demonstrate strong adaptability in a fast-paced and dynamic environment to meet the needs of customers.
  6. Proactively offer solutions and recommendations to customers to enhance their shopping experience.
  7. Process sales transactions accurately and efficiently.
  8. Meet and exceed sales goals and targets set by the company.
  9. Maintain a clean and organized work area to provide a pleasant shopping experience for customers.
  10. Collaborate with team members to ensure a seamless and efficient customer service experience.
  11. Continuously develop product knowledge and stay updated on industry trends.
  12. Demonstrate a strong work ethic by being punctual, reliable, and committed to providing excellent customer service.
  13. Adhere to company policies and procedures to ensure a safe and secure work environment.
  14. Uphold the company's values and represent the brand in a positive and professional manner.
Where is this job?
This job is located at Minneapolis, MN, USA
Job Qualifications
  • Excellent Communication Skills: A Customer Service/Sales Associate At The Home Depot Must Be Able To Effectively Communicate With Customers, Understand Their Needs And Provide Helpful Solutions.

  • Knowledge Of Home Improvement Products: The Ideal Candidate Should Have A Good Understanding Of Various Home Improvement Products And Their Uses, As They Will Be Expected To Provide Product Recommendations And Answer Customer Questions.

  • Strong Interpersonal Skills: The Ability To Build Rapport With Customers And Create A Positive Shopping Experience Is Crucial For Success In This Role.

  • Sales Experience: Previous Sales Experience, Whether In Retail Or Other Industries, Is Highly Valued As It Demonstrates The Ability To Meet Sales Targets And Upsell Products.

  • Problem-Solving Skills: As A Customer Service/Sales Associate, You Will Encounter Various Customer Inquiries And Complaints. The Ability To Think On Your Feet And Find Quick And Effective Solutions Is A Must.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Merchandising

  • Salesmanship

  • Problem-Solving

  • Sales Techniques

  • Product Recommendations

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Minneapolis, MN, USA is between $25,000 and $40,000 per year. However, this can vary depending on factors such as the specific company, level of experience, and job responsibilities. Additionally, some companies may offer commission or bonus opportunities for sales associates, which can increase their overall salary.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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