Customer Service/Sales Associate
Are you a people-person with a passion for providing top-notch customer service? Do you have a knack for sales and a desire to help customers find the perfect solutions for their home improvement needs? If so, we have the perfect opportunity for you! The Home Depot is seeking a motivated and enthusiastic Customer Service/Sales Associate to join our team. As a member of our store, you will have the chance to interact with customers, provide exceptional service, and help them achieve their home improvement goals. Join our team today and become a part of a company that values and supports its employees!
- Provide exceptional customer service to all customers visiting the store.
- Greet customers with a friendly and welcoming attitude, creating a positive and inviting atmosphere.
- Assist customers in finding the perfect products and solutions for their home improvement needs.
- Utilize knowledge of products and services to effectively upsell and cross-sell to customers.
- Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
- Process sales transactions accurately and efficiently, including handling cash, credit, and debit payments.
- Actively listen to customers' needs and concerns, and provide helpful and knowledgeable recommendations.
- Collaborate with team members to ensure a seamless and efficient customer experience.
- Continuously update and expand product knowledge to effectively assist customers with their inquiries.
- Follow company policies and procedures, including safety protocols, to ensure a safe and professional work environment.
- Meet and exceed sales goals and targets set by management.
- Handle customer complaints and provide timely and effective resolutions.
- Maintain a positive and professional attitude at all times, representing the company's values and brand.
- Proactively seek out and participate in training and development opportunities to enhance job knowledge and skills.
- Uphold the company's standards of integrity and ethics in all interactions with customers and team members.
Excellent Communication Skills: A Customer Service/Sales Associate At The Home Depot Should Have Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote Products.
Knowledge Of Home Improvement Products: The Ideal Candidate Should Have A Good Understanding Of The Home Depot's Product Offerings, Including Tools, Hardware, And Building Materials, To Assist Customers With Their Purchases.
Sales And Customer Service Experience: Previous Experience In Sales And Customer Service Is Crucial For This Role. The Candidate Should Be Able To Handle Customer Inquiries, Troubleshoot Issues, And Make Sales Recommendations.
Ability To Work In A Fast-Paced Environment: The Home Depot Can Get Busy, Especially During Peak Hours And On Weekends. The Candidate Should Be Able To Multitask, Prioritize Tasks, And Work Efficiently In A Fast-Paced Environment.
Team Player: As A Customer Service/Sales Associate, The Candidate Will Work Closely With Other Team Members And Departments. They Should Have A Positive Attitude, Be Willing To Learn From Others, And Contribute To A Positive And Collaborative Work Environment.
Communication Skills
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Teamwork
Problem-Solving
Adaptability
Sales Techniques
Mult
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service/Sales Associate in Reading, PA, USA is between $28,000 and $40,000 per year. This may vary depending on the specific company, job responsibilities, and experience level of the individual.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.
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