Customer Service Sales Associate

Are you an enthusiastic and highly motivated individual looking to join a customer service team at the renowned Hertz Corporation? We are currently seeking a Customer Service Sales Associate to join our team. The ideal candidate is a self-starter with strong problem-solving skills, excellent communication abilities, and an eagerness to help customers solve their queries.The successful candidate should have a minimum of 1 year of customer service experience, preferably within a sales position. You should have a strong understanding of customer service principles and practices, as well as experience with sales techniques and strategies. A friendly and approachable demeanor is essential, as is the ability to maintain professionalism and composure when dealing with difficult customer situations. Your excellent organizational and multitasking skills, coupled with your technical proficiency on computers, will be highly beneficial in this role.If you have a passion for providing exceptional customer service and are looking to join a team of hardworking, dedicated professionals, then we want to hear from you.

Responsibilites:

1. Handle customer queries and complaints over the phone and in person with professionalism and empathy.
2. Utilize sales techniques and strategies to identify customer needs and recommend solutions.
3. Develop and maintain positive relationships with customers to ensure customer satisfaction.
4. Remain up-to-date on product and service offerings in order to provide accurate information to customers.
5. Utilize problem-solving skills to resolve customer complaints in a timely manner.
6. Maintain accurate records of customer interactions and transactions.
7. Provide feedback and recommendations to management based on customer feedback.
8. Demonstrate a strong understanding of customer service principles and practices.
9. Possess excellent organizational and multitasking skills.
10. Possess technical proficiency on computers.

According to JobzMall, the average salary range for a Customer Service Sales Associate in San Francisco, CA, USA is $36,135 to $50,852 per year. This salary range includes pay for both full-time and part-time positions. The salary range also accounts for factors such as experience and position.

The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.