Customer Service Associate
"We are looking for enthusiastic and customer-oriented individuals to join our team at The Hertz Corporation as a Customer Service Associate. As a company known for providing exceptional customer service, we need individuals who are passionate about delivering an exceptional experience for our customers. If you have strong communication skills, a positive attitude, and a desire to go above and beyond for our clients, we want to hear from you. Join us in creating memorable moments for our customers and building a rewarding career at Hertz."
- Provide exceptional customer service to all clients of The Hertz Corporation.
- Ensure a positive and welcoming experience for all customers.
- Utilize strong communication skills to effectively assist customers with their needs.
- Demonstrate a positive attitude and willingness to go above and beyond for customers.
- Maintain a thorough understanding of company policies and procedures.
- Handle customer inquiries, complaints, and requests in a timely and professional manner.
- Collaborate with team members to ensure a smooth and efficient customer service process.
- Continuously strive to improve customer satisfaction and loyalty.
- Maintain a professional and friendly demeanor at all times.
- Actively promote and maintain a safe and clean working environment.
- Stay up-to-date on company products, services, and promotions to accurately assist customers.
- Attend training and development sessions to continuously improve customer service skills.
- Adhere to company standards and protocols for handling confidential information.
- Handle cash and credit transactions accurately and efficiently.
- Uphold Hertz's reputation for exceptional customer service and professionalism.
Excellent Communication Skills: A Customer Service Associate At The Hertz Corporation Must Have Strong Verbal And Written Communication Skills In Order To Effectively Assist Customers And Address Their Concerns.
Customer Service Experience: The Ideal Candidate Should Have Previous Experience In A Customer Service Role, Preferably In The Travel Or Automotive Industry. This Will Demonstrate Their Ability To Handle Customer Inquiries And Resolve Issues In A Professional And Efficient Manner.
Multitasking Abilities: The Hertz Corporation Deals With A High Volume Of Customer Inquiries And Requests, So The Ability To Multitask And Prioritize Tasks Is Essential For A Customer Service Associate. This Will Ensure That All Customers Are Attended To In A Timely Manner.
Knowledge Of Rental Car Operations: A Solid Understanding Of Rental Car Operations, Policies, And Procedures Is Crucial For This Role. This Includes Knowledge Of Insurance Coverage, Rental Agreements, And Vehicle Options.
Problem-Solving Skills: The Hertz Corporation Values Employees Who Can Think On Their Feet And Come Up With Creative Solutions To Customer Issues. A Customer Service Associate Should Have Strong Problem-Solving Skills And The Ability To Remain Calm And Professional In Difficult Situations.
Communication
Sales
Time Management
Multitasking
Attention to detail
Conflict Resolution
Active listening
Teamwork
Patience
customer satisfaction
Problem-Solving
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Associate in Fort Lauderdale, FL, USA is $29,000 - $35,000 per year. This can vary depending on factors such as experience, company size, and industry. Some customer service associates may also receive benefits such as health insurance and retirement plans.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started