Customer Service and Sales Associate

Are you passionate about providing exceptional customer service and driving sales? Do you thrive in a fast-paced and dynamic work environment? Look no further, as The Hertz Corporation is seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Associate. In this role, you will have the opportunity to interact with a diverse range of customers and play a crucial role in achieving our sales goals. We are looking for someone who is personable, energetic, and possesses excellent communication skills. If this sounds like you, read on to learn more about the qualifications and responsibilities for this exciting opportunity.

1. Interact with customers in a friendly and professional manner to provide exceptional customer service and address any inquiries or concerns.
2. Utilize excellent communication skills to promote and sell Hertz products and services to customers, meeting or exceeding sales goals.
3. Maintain a high level of product knowledge and stay updated on current sales and promotions to effectively assist customers in their purchasing decisions.
4. Handle customer complaints and resolve issues in a timely and satisfactory manner, ensuring customer satisfaction and retention.
5. Process rental transactions accurately and efficiently, following company policies and procedures.
6. Collaborate with team members and other departments to ensure a seamless and positive customer experience.
7. Maintain cleanliness and organization of rental office and vehicles to present a professional and inviting environment for customers.
8. Continuously seek opportunities to improve and provide feedback to management on how to enhance the customer experience and increase sales.
9. Adhere to company safety standards and procedures to ensure the well-being of customers and colleagues.
10. Keep track of and accurately record sales and customer information, utilizing appropriate software and tools.
11. Participate in ongoing training and development opportunities to enhance job knowledge and skills.
12. Represent the Hertz brand and values in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Customer Service and Sales Associate in Philadelphia, PA, USA is between $25,000 and $45,000 per year. This can vary based on the specific company, job responsibilities, and level of experience. Additionally, factors such as bonuses, commissions, and benefits can also impact the overall salary.

The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.