Welcome to The Hertz Corporation, a leading car rental company known for our exceptional customer service and high-quality vehicles. We are currently seeking an experienced and driven Branch Manager to join our team. As a Branch Manager, you will be responsible for overseeing the daily operations of our branch, managing a team of employees, and ensuring the overall success of the location. We are looking for a motivated and dynamic individual who can lead by example and drive results. If you have a passion for the automotive industry and a proven track record of success in a managerial role, we want to hear from you.
- Oversee the daily operations of the branch, including managing inventory, scheduling, and customer service processes.
- Lead and manage a team of employees, including hiring, training, and performance evaluations.
- Set and track sales goals for the branch and develop strategies to meet and exceed them.
- Ensure the branch is meeting company standards for customer service, vehicle maintenance, and overall cleanliness.
- Monitor and analyze branch performance data to identify areas for improvement and implement solutions to drive results.
- Develop and maintain relationships with local businesses and organizations to generate new business and increase brand awareness.
- Collaborate with other branch managers and corporate leadership to share best practices and drive company-wide initiatives.
- Develop and implement marketing strategies to increase brand awareness and attract new customers.
- Ensure compliance with company policies, procedures, and safety regulations.
- Foster a positive and motivating work environment for employees, promoting teamwork and a strong work ethic.
- Manage branch budget and expenses, making cost-effective decisions to maximize profitability.
- Stay up-to-date on industry trends, competitors, and customer preferences to make informed business decisions.
- Handle customer escalations and complaints in a timely and professional manner.
- Conduct regular performance evaluations and provide ongoing coaching and feedback to employees.
- Represent the company in a professional manner at community events and industry conferences.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Business Administration Or Related Field
Minimum Of 3-5 Years Experience In Management Or Leadership Role
Strong Customer Service Skills And Ability To Handle Customer Complaints Effectively
Knowledge Of Rental Car Industry And Ability To Analyze Financial Reports And Make Strategic Decisions.
Financial Analysis
Strategic Planning
Communication
Time Management
Negotiation
Budget management
Leadership
customer service
Team Building
Sales forecasting
Staff Development
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Branch Manager in Tampa, FL, USA is $54,000 - $88,000 per year. However, factors such as the specific industry, company size, and years of experience can also impact the salary range for this position.
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The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.

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