Store Lead

At The Children's Place, our mission is to make every child's outfit the perfect fit and our Store Leads are integral in helping us to achieve this. As the leader of the store team, the Store Lead will be responsible for ensuring that every customer experience is a positive one, while also driving sales and profitability. We are looking for an individual with a passion for delivering excellent customer service, a drive for results and a commitment to fostering a team environment.The ideal candidate must have a minimum of two years of retail management experience, excellent communication skills, and the ability to multitask in a fast-paced environment. They must also have a strong understanding of customer service standards, retail operational standards and the ability to motivate and lead a team to success. If this sounds like the perfect fit for you, we want to hear from you!

Responsibilities:

• Lead and motivate a team of retail employees to ensure positive customer experiences
• Ensure customer service standards are met and exceeded
• Oversee daily store operations, including opening/closing procedures, cash handling, and merchandise replenishment
• Monitor sales and profitability goals, and take action to achieve targets
• Train and develop retail staff to ensure consistent performance
• Lead team meetings and provide feedback to staff
• Maintain a positive and professional environment in the store
• Respond to customer inquiries and complaints in a timely and professional manner
• Ensure store is compliant with all company policies and procedures

According to JobzMall, the average salary range for a Store Lead in Santa Clarita, CA, USA is from $35,000 to $45,000 per year. This salary range depends on the employer, experience, and qualifications of the individual.

Children's Place Inc. (doing business as The Children's Place) is an American specialty retailer of children’s apparel and accessories. The company also markets apparel under the Children's Place, Place, Baby Place, and Gymboree brand names. The Company operated 955 stores in the United States, Canada and Puerto Rico, an online store at www.childrensplace.com, and had 90 international stores open and operated by its franchise partners in 12 countries.