Store Lead

We’re looking for a customer-focused, enthusiastic Store Lead to join The Children’s Place team! Our ideal candidate will have excellent communication and organizational skills, a passion for delivering exceptional customer service, and the desire to lead a team. If you’re an experienced retail professional with a flair for fashion, this could be the perfect role for you!At The Children’s Place, our Store Lead plays an integral role in ensuring that our customers have an enjoyable shopping experience. From creating a warm, welcoming environment to helping customers find the perfect item, our Store Lead is an ambassador for our brand. You’ll be the go-to person for your team, setting the example for exceptional customer service and providing ongoing guidance and support.To be successful in this role, you should have previous retail management experience, a passion for the Children’s Place brand, and a knack for problem-solving. You should also be comfortable using retail technology, have an eye for detail, and have a friendly, upbeat attitude. If this sounds like you, we’d love to hear from you!

Responsibilities:

• Welcome customers and create a warm, inviting customer service experience
• Assist customers in finding the perfect item
• Provide guidance and support to team members
• Lead by example in providing exceptional customer service
• Act as the go-to person for the team
• Use retail technology to provide accurate customer service
• Monitor store operations, ensuring that all processes and procedures are followed
• Troubleshoot customer issues and provide solutions
• Address customer feedback and complaints
• Maintain store brand standards
• Monitor inventory levels and order new stock when necessary
• Train, coach, and evaluate team members
• Oversee cash handling procedures
• Develop and implement strategies to increase store sales
• Ensure store compliance with safety regulations
• Prepare and submit daily, weekly, and monthly reports

According to JobzMall, the average salary range for a Store Lead in Franklin, TN, USA is $36,000 - $50,000 per year. This salary range may vary depending on the company, experience, qualifications, and other factors.

Children's Place Inc. (doing business as The Children's Place) is an American specialty retailer of children’s apparel and accessories. The company also markets apparel under the Children's Place, Place, Baby Place, and Gymboree brand names. The Company operated 955 stores in the United States, Canada and Puerto Rico, an online store at www.childrensplace.com, and had 90 international stores open and operated by its franchise partners in 12 countries.