At Tesla, we are revolutionizing the automotive industry with our innovative electric vehicles. As an Order Operations Specialist, you will play a crucial role in ensuring the smooth and efficient processing of vehicle orders. We are seeking a detail-oriented and organized individual who is passionate about delivering exceptional customer service. If you thrive in a fast-paced environment and have exceptional communication skills, we want to hear from you! Join our team and be a part of the future of transportation.
- Process vehicle orders in a timely and accurate manner, adhering to company procedures and guidelines.
- Communicate with customers to ensure all necessary information and documentation is obtained for order fulfillment.
- Collaborate with various departments, including sales, production, and logistics, to ensure a seamless and efficient order process.
- Maintain a high level of organization and attention to detail in order to accurately track and update order status.
- Troubleshoot and resolve any order-related issues or discrepancies in a timely manner.
- Provide exceptional customer service by promptly responding to inquiries and addressing any concerns or questions.
- Stay up-to-date with company policies, procedures, and product knowledge to provide accurate and informed support to customers.
- Assist with developing and implementing improvements to the order processing system to increase efficiency and customer satisfaction.
- Maintain confidentiality and handle sensitive information with discretion.
- Collaborate with the sales team to ensure accurate and timely order intake and make any necessary adjustments to orders as needed.
Bachelor's Degree In Business, Supply Chain Management, Operations, Or A Related Field.
Minimum Of 3 Years Of Experience In Operations Management Or Supply Chain Management.
Strong Analytical And Problem-Solving Skills, With The Ability To Make Data-Driven Decisions.
Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally And Manage Multiple Stakeholders.
A Passion For Sustainability And A Commitment To Tesla's Mission Of Accelerating The World's Transition To Sustainable Energy.
Inventory Management
Data Analysis
Communication
Time Management
customer service
Quality Control
Order Processing
Order Tracking
Problem-Solving
Team Coordination
Supply Chain Optimization
Logistics Coordination
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Order Operations Specialist in Fremont, CA, USA is $55,000-$80,000 per year. This can vary depending on the company, experience level, and other factors.
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Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.
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