Tesla

Field Service Technician, Commercial

Tesla
Fremont, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about sustainable energy and want to be a part of a company that is revolutionizing the automotive industry? Look no further than Tesla! We are seeking a skilled and driven Field Service Technician to join our Commercial team. As a Field Service Technician, you will have the opportunity to provide top-notch customer service and support for our commercial customers while promoting the use of renewable energy. If you have a strong technical background, excellent problem-solving skills, and a desire to be a part of an innovative and fast-paced environment, we want to hear from you! Join us in our mission to accelerate the world's transition to sustainable energy.

  1. Provide exceptional customer service and support to commercial clients, ensuring their satisfaction with Tesla's products and services.
  2. Conduct on-site visits and inspections to troubleshoot and resolve technical issues with Tesla's energy products.
  3. Maintain a high level of knowledge and proficiency in Tesla's energy products and services.
  4. Promote the use of renewable energy and educate clients on the benefits and advantages of sustainable energy sources.
  5. Collaborate with the Commercial team to identify and implement solutions to improve product efficiency and customer experience.
  6. Follow all safety protocols and procedures while working on client sites.
  7. Document and report all service activities, including diagnoses, repairs, and maintenance, accurately and in a timely manner.
  8. Continuously seek opportunities for professional development and growth within the company.
  9. Represent Tesla in a professional and positive manner at all times.
  10. Maintain a clean and organized work vehicle and equipment.
  11. Adhere to company policies and procedures, including ethical standards and code of conduct.
  12. Travel to various locations as needed for on-site visits and installations.
  13. Act as a brand ambassador for Tesla, promoting the company's mission and values to clients and the public.
  14. Collaborate with other departments within Tesla to provide efficient and effective service to clients.
  15. Maintain a proactive approach to identifying potential issues and providing solutions to prevent future problems.
Where is this job?
This job is located at Fremont, CA, USA
Job Qualifications

  • Technical Knowledge And Skills: A Field Service Technician At Tesla Should Possess A Strong Understanding Of Electrical And Mechanical Systems, As Well As A Familiarity With Computer Hardware And Software.

  • Experience In Commercial Settings: Previous Experience Working In A Commercial Setting, Such As A Factory Or Construction Site, Is Highly Desirable For A Field Service Technician At Tesla. This Demonstrates The Ability To Work In A Fast-Paced And Complex Environment.

  • Attention To Detail: The Role Of A Field Service Technician At Tesla Requires A High Level Of Attention To Detail To Ensure That All Systems Are Installed And Maintained Correctly. This Includes Following Safety Protocols And Accurately Documenting Work Performed.

  • Customer Service Skills: As A Representative Of Tesla, A Field Service Technician Should Possess Excellent Customer Service Skills To Interact With Clients In A Professional And Helpful Manner. This Includes Effective Communication And Problem-Solving Abilities.

  • Physical Fitness: The Job Of A Field Service Technician At Tesla Can Be Physically Demanding, Requiring Technicians To Climb Ladders, Lift Heavy Equipment, And Work In Confined Spaces. Therefore, Physical Fitness And The Ability To Perform Manual Labor Are Important Qualifications For This Role.

Required Skills

  • Communication Skills

  • Time Management

  • customer service

  • Electrical troubleshooting

  • equipment maintenance

  • Team collaboration

  • Problem-Solving

  • Software Proficiency

  • Technical Expertise

  • Safety Protocols

  • System Diagnostics

  • Vehicle Repair

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician, Commercial in Fremont, CA, USA is between $48,000 and $72,000 per year. This range can vary depending on factors such as experience, education, and the specific company and industry the technician is working in. Some technicians may also receive additional benefits such as healthcare and retirement benefits.

Additional Information
Tesla is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 27th, 2024
Apply BeforeApril 11th, 2026
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About Tesla

Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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