Tesla

Customer Program Operations Specialist

Tesla
Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Tesla is seeking a detail-oriented and highly organized Customer Program Operations Specialist to join our team! In this exciting role, you will manage customer program operations, develop and implement processes and policies, and ensure compliance to company standards.The ideal candidate will have excellent communication and problem-solving skills, a high degree of accuracy and attention to detail, and the ability to manage multiple projects and meet tight deadlines. If you are passionate about customer service, enjoy developing processes, and have the drive and ambition to succeed, then this is the job for you!We are looking for an individual with a minimum of 4 years of experience in customer program operations or a related field, and a Bachelor's Degree in Business Administration, Computer Science, or a related field. Experience with data analysis and advanced Excel functions is a plus. A successful candidate should also demonstrate a proven ability to work collaboratively with both internal and external stakeholders.If you have the qualifications we’re looking for and are ready to join an innovative, dynamic team, we want to hear from you!

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Strong Problem-Solving And Analytical Skills

  • Bachelor's Degree In Business

  • Or Related Field

  • Excellent Written And Verbal Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Ability To Work Under Pressure And Meet Tight Deadlines

  • Experience In Customer Service Or Account Management

  • Knowledge Of Customer Relationship Management (Crm) Systems

  • Proficiency In Microsoft Office Applications

  • Marketing

Required Skills

  • Documentation

  • Risk Management

  • Process Improvement

  • Project Management

  • Troubleshooting

  • Data Analysis

  • Communication

  • Technical Support

  • Database Management

  • Reporting

  • Automation

  • Business Strategy

  • Analytical

  • System Administration

  • Interpersonal

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Program Operations Specialist in Austin, TX, USA is $54,000 to $72,000 per year. This range may vary depending on experience, location, and other factors.

Additional Information
Tesla is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 20th, 2023
Apply BeforeMay 22nd, 2025
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About Tesla

Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. The company specializes in electric vehicle manufacturing, battery energy storage from home to grid scale and, through its acquisition of SolarCity, solar panel and solar roof tile manufacturing.

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