Teradata

Product Support Engineer, Cloud and Data Analytics

Teradata
17095 Via Del Campo, San Diego, CA 92127, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Develop knowledge of Teradata products especially Teradata Cloud Data & Analytics technologies such as QueryGrid, Native Object Store, Machine Learning Engine, and Analytical Function. Lead discussions with internal and external customers to deliver technical analysis and solutions for Teradata product issues. Recreate problems to assist with root cause analysis Interact with Engineering and peers to isolate product defects. Adhere to Teradata Incident Management Process. Treat every customer professionally and with respect; ensure positive customer experience and satisfaction Coordinate proper escalations, where needed, for unresolved issues. Gain and maintain current knowledge of Teradata Customer Services Policies, Procedures, and Service offerings.

Where is this job?
This job is located at 17095 Via Del Campo, San Diego, CA 92127, USA
Job Qualifications

  • 2+ years of experience in a technical role solving problems

  • Ability to work effectively both independently and in a team environment

  • Experience with Teradata database and tools with a broad understanding of Teradata’s products

  • Good understanding of core concepts for clouds (networking, security, IAM, etc.)

Required Skills

  • Sql

  • Teradata

  • ServiceNow

  • Hadoop

  • Docker

  • Kubernetes

  • Spark

  • Presto

  • Data integration and analysis

  • Time Management Skills

Soft Skills

  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Detailed Planning

  • Adaptability

  • Problem Solving Skills

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Product Support Engineer, Cloud and Data Analytics in 17095 Via Del Campo, San Diego, CA 92127, USA is $90,000 - $145,000 per year.

Additional Information
Teradata is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2021
Apply BeforeJuly 20th, 2025
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About Teradata

Teradata Corporation is a provider of database and analytics-related software, products, and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank's advanced technology group.

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