Are you a customer-centric individual with a passion for driving success in the world of data and analytics? Look no further! Teradata is seeking a highly motivated and experienced Client Services Executive to join our dynamic team. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our products and services. If you have a keen eye for detail, exceptional communication skills, and a proven track record in delivering exceptional client experiences, we want to hear from you!
- Develop and maintain strong relationships with clients, acting as the main point of contact for all their needs and concerns.
- Ensure client satisfaction with Teradata's products and services by consistently delivering high-quality and timely solutions.
- Act as a trusted advisor to clients, providing expert insights and recommendations on data and analytics best practices.
- Collaborate with cross-functional teams to address and resolve client issues in a timely and effective manner.
- Proactively identify opportunities for upselling and cross-selling to existing clients.
- Conduct regular meetings and check-ins with clients to understand their evolving needs and provide them with customized solutions.
- Continuously monitor and track client satisfaction levels and take necessary actions to address any areas of improvement.
- Stay up-to-date with industry trends and developments to better understand clients' business needs and challenges.
- Create and maintain detailed client profiles and records to ensure all interactions and agreements are accurately documented.
- Represent Teradata in a professional and positive manner at industry events and conferences, promoting our products and services to potential clients.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 3 Years Of Experience In A Client-Facing Role, Preferably In A Technology Or Software Company.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Proven Track Record Of Meeting And Exceeding Sales Targets And Goals.
In-Depth Knowledge Of Data Analytics And The Ability To Effectively Communicate The Value Of Teradata's Products And Services To Clients.
Project Management
Data Analysis
Account Management
Communication
Time Management
Presentation skills
Negotiation
Relationship Building
Customer Relations
Problem-Solving
Sales Strategy
Technical Knowledge
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Services Executive is $40,000 to $80,000 per year. However, this can vary depending on factors such as location, industry, and level of experience. Some Client Services Executives may earn higher salaries through commission or bonuses.
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Teradata Corporation is a provider of database and analytics-related software, products, and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank's advanced technology group.
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