Manager - Patient Services Emergency

Detroit, MI, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Welcome to Tenet Healthcare, where our mission is to provide exceptional care to our patients and their families. We are currently seeking a highly motivated and compassionate Manager of Patient Services for our Emergency Department. As a Manager of Patient Services, you will play a critical role in leading and supporting our dedicated team of healthcare professionals. We are looking for an individual with strong leadership skills, excellent communication abilities, and a passion for providing top-notch emergency care. If you have the necessary qualifications and a personal commitment to making a difference in the lives of others, we invite you to apply for this exciting opportunity.

Lead and manage a team of healthcare professionals in the Emergency Department, ensuring the delivery of exceptional patient care.
Develop and implement strategies to improve patient satisfaction and quality of care in the Emergency Department.
Monitor and maintain compliance with all healthcare regulations and standards, including HIPAA and OSHA.
Collaborate with other department managers to ensure seamless coordination and communication among all departments.
Conduct regular performance evaluations and provide ongoing coaching and development opportunities for staff.
Manage staffing and scheduling to ensure appropriate coverage and efficient use of resources.
Serve as a liaison between patients, families, and healthcare providers to address any concerns or issues.
Implement and maintain protocols and procedures to ensure patient safety and efficient workflow in the Emergency Department.
Stay up-to-date on industry developments and best practices in emergency care, and make recommendations for improvement and implementation.
Foster a positive and supportive work environment for all staff, promoting teamwork and open communication.
Serve as a role model for exceptional patient care and customer service, leading by example.
Assist in budget planning and management for the Emergency Department, ensuring cost-effective operations.
Collaborate with the HR department in recruitment, hiring, and training of new staff members.
Handle any escalated patient or personnel issues in a timely and professional manner.
Continuously evaluate and improve processes and procedures to enhance the overall efficiency and effectiveness of the Emergency Department.

Where is this job?

This job is located at Detroit, MI, USA

Job Qualifications

Strong Leadership Skills: A Successful Manager - Patient Services Emergency Must Possess Strong Leadership Skills To Effectively Oversee And Manage A Team Of Healthcare Professionals. This Includes The Ability To Delegate Tasks, Provide Guidance And Direction, And Motivate Team Members To Achieve Goals.
Clinical Experience: A Manager - Patient Services Emergency Should Have A Strong Clinical Background, With Experience In Emergency Care And Patient Services. This Will Allow Them To Understand The Needs Of Both Patients And Staff, And Make Informed Decisions In Emergency Situations.
Excellent Communication Skills: Effective Communication Is Essential For A Manager - Patient Services Emergency, As They Will Be Responsible For Relaying Important Information To Both Patients And Staff. They Should Be Able To Communicate Clearly And Professionally In Both Written And Verbal Forms.
Problem-Solving Abilities: Emergency Situations Can Be Unpredictable And Require Quick Thinking And Problem-Solving Skills. A Manager - Patient Services Emergency Should Be Able To Remain Calm Under Pressure And Make Sound Decisions To Ensure The Safety And Well-Being Of Patients And Staff.
Knowledge Of Healthcare Regulations: Managers In This Role Must Have A Strong Understanding Of Healthcare Regulations And Compliance Standards. This Includes Knowledge Of Emergency Procedures, Patient Rights, And Privacy Laws. They Should Also Stay Up-To-Date On Any Changes In Regulations To Ensure The Facility Is In Compliance.

Required Skills

Strategic Planning
Communication
Time Management
Budget management
Leadership
Conflict Resolution
customer service
Team Building
Problem-Solving
Adaptability
Decision-Making
Resource allocation

Soft Skills

Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager - Patient Services Emergency in Detroit, MI, USA is between $74,000 - $105,000 per year. This may vary depending on factors such as years of experience, level of education, and specific job responsibilities within the role. Additionally, location, company, and industry can also impact salary range.

Additional Information

Tenet Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 19th, 2024

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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