ED Communication Specialist

Detroit, MI, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

At Tenet Healthcare, we are committed to providing high-quality healthcare services to our patients and communities. As an ED Communication Specialist, you will play a crucial role in ensuring effective communication between our emergency department team and other departments within the hospital. This is a dynamic and fast-paced position that requires excellent communication skills, attention to detail, and the ability to thrive in a high-pressure environment. If you are passionate about making a difference in the lives of others and have the necessary qualifications, we encourage you to apply for this exciting opportunity.

Facilitate effective communication between the emergency department team and other departments within the hospital.
Ensure timely and accurate transmission of information to relevant parties.
Maintain a thorough understanding of hospital protocols and procedures.
Collaborate with healthcare professionals to coordinate patient care and ensure smooth operations.
Handle incoming and outgoing calls, messages, and other forms of communication.
Maintain confidentiality and adhere to HIPAA regulations when handling sensitive information.
Monitor and respond to emergency alerts and alarms.
Document all communication and interactions accurately and in a timely manner.
Remain up-to-date on hospital policies and procedures, as well as industry best practices.
Participate in training and development opportunities to enhance communication skills.
Provide exceptional customer service to patients, families, and other healthcare professionals.
Assist with patient and family inquiries and concerns.
Participate in team meetings and provide input on departmental processes.
Proactively identify and address communication issues to ensure efficient operations.
Adhere to Tenet Healthcare’s core values of quality, integrity, service, innovation, and transparency in all job duties.

Where is this job?

This job is located at Detroit, MI, USA

Job Qualifications

Bachelor's Degree In Communications, Journalism, Public Relations, Or Related Field.
Minimum Of 3 Years Experience In Healthcare Communications, Preferably In An Emergency Department Setting.
Excellent Written And Verbal Communication Skills, With The Ability To Effectively Convey Complex Medical Information To A Variety Of Audiences.
Knowledge Of Hipaa Regulations And Patient Privacy Laws.
Strong Organizational Skills And Ability To Multitask In A Fast-Paced, High-Stress Environment.

Required Skills

Strategic Planning
Crisis Management
Public speaking
Social media management
Media Relations
Interpersonal Communication
Team collaboration
Event Coordination
Crisis Communication
Writing and Editing
Branding And Messaging

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a ED Communication Specialist in Detroit, MI, USA is $50,000-$80,000 per year. This may vary depending on the specific job responsibilities, experience level, and the specific company or organization. Some ED Communication Specialists may also receive additional benefits such as bonuses, healthcare, and retirement plans.

Additional Information

Tenet Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 19th, 2024

Apply BeforeJuly 8th, 2026

This job posting is from a verified source.

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