Software Support Specialist

The position requires the candidate to provide support for software development, implementations, integrations, data analysis, testing, training and documentation. Additional responsibilities will include quality assurance, providing monthly reports based on the data collected, and training faculty and staff in all aspects of the application modules as needed. Participate in the change request management process to field, document, and communicate responses. Conduct application testing for process validations and software upgrades by creating use case test documents and testing scripts. Create and update customer documentation and train users as needed.

According to JobzMall, the average salary range for a Software Support Specialist in 2450 W Hunting Park Ave, Philadelphia, PA 19129, USA is between $37,976 and $68,788, depending on experience. The median salary is $53,382.

Temple University (sometimes referred to as Temple or TU) is a public research university in Philadelphia, Pennsylvania. It was founded in 1884 by the Baptist minister Russell Conwell. On May 12, 1888, it was renamed the Temple College of Philadelphia. By 1907, the institution revised its institutional status and was incorporated as a university. Temple is among the world's largest providers of professional education (law, medicine, podiatry, pharmacy, dentistry, engineering and architecture), preparing the largest body of professional practitioners in Pennsylvania.