Telecom Italia

Sales Assistant TIM Store

Telecom Italia

24040 Stezzano, Province of Bergamo, Italy
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to TIM Store, the leading provider of telecommunication services in Italy. We are looking for a motivated and customer-oriented Sales Assistant to join our team at Telecom Italia. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and promoting our products and services to meet the needs of our valued customers. If you are a proactive and dynamic individual with a passion for sales and technology, we would love to have you on our team. Join us and be part of our mission to connect people and create a smarter world.

  1. Greet and welcome customers to TIM Store in a friendly and professional manner.
  2. Provide excellent customer service by actively listening to customers' needs and concerns and offering appropriate solutions.
  3. Explain and promote Telecom Italia's products and services to customers, highlighting their features and benefits.
  4. Assist customers with product demonstrations and provide guidance on how to use products and services.
  5. Keep up-to-date knowledge of Telecom Italia's products and services to effectively answer customer inquiries.
  6. Process sales transactions accurately and efficiently, ensuring proper documentation and payment procedures are followed.
  7. Collaborate with team members to achieve sales targets and provide support to colleagues when needed.
  8. Maintain a clean and organized store environment to create a positive shopping experience for customers.
  9. Handle and resolve customer complaints and issues in a timely and professional manner.
  10. Continuously seek out opportunities to improve sales and customer service processes.
  11. Stay updated on industry trends and competitors' products and services to make informed recommendations to customers.
  12. Adhere to company policies and procedures, including compliance with privacy and security regulations.
  13. Participate in training and development programs to enhance product knowledge and sales skills.
  14. Contribute to a positive and collaborative work environment by fostering teamwork and effective communication.
  15. Represent Telecom Italia in a professional manner and maintain a positive brand image at all times.
Where is this job?
This job is located at 24040 Stezzano, Province of Bergamo, Italy
Job Qualifications
  • Strong Communication Skills: The Sales Assistant At Tim Store Needs To Have Excellent Communication Skills To Effectively Interact With Customers And Promote Telecom Italia's Products And Services.

  • Knowledge Of Telecom Products: A Good Understanding Of Telecom Italia's Products And Services Is Essential For A Sales Assistant To Be Able To Provide Accurate Information And Recommendations To Customers.

  • Sales Experience: Previous Experience In A Sales Role Is Preferred For This Position. The Candidate Should Have A Track Record Of Meeting And Exceeding Sales Targets.

  • Customer Service Oriented: The Primary Responsibility Of A Sales Assistant Is To Provide Exceptional Customer Service. Candidates Should Have A Friendly And Professional Demeanor And Be Able To Handle Customer Inquiries And Complaints Effectively.

  • Technical Aptitude: A Basic Understanding Of Technology And The Ability To Troubleshoot Technical Issues Is An Advantage For This Role. This Will Enable The Sales Assistant To Assist Customers With Product Demonstrations And Provide Technical Support When Needed.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Organizational Skills

  • customer service

  • Cash Handling

  • Computer proficiency

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Assistant TIM Store in 24040 Stezzano, Province of Bergamo, Italy is between €20,000 to €25,000 per year. However, this may vary based on factors such as experience, performance, and company size.

Additional Information
Telecom Italia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesItalian
Job PostedNovember 26th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Telecom Italia

TIM S.p.A., also operating under the name Telecom Italia, is an Italian telecommunications company headquartered in Rome and Milan, which provides telephony services, mobile services, and DSL data services. It is the largest Italian telecommunications services provider in revenues and subscribers.

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