Customer Service Agent

As the primary point of contact between Ted Baker London and our customers, the Customer Service Agent must be passionate about providing excellent customer service and possess the necessary skills to do so. We are looking for an individual who is organized, reliable, and capable of quickly resolving customer inquiries in a friendly and professional manner. The ideal candidate should have a minimum of two years’ experience in a customer service role, excellent interpersonal skills, and a strong commitment to customer satisfaction. The successful applicant will be a natural problem solver and able to multi-task effectively in a fast-paced environment. If you are passionate about creating memorable customer experiences and have the necessary qualifications, we would love to hear from you.

Responsibilities:

• Establish and maintain positive customer relationships
• Quickly and effectively respond to customer inquiries in a friendly and professional manner
• Utilize problem-solving skills to resolve customer issues
• Prioritize customer requests and multitask efficiently
• Ensure customer satisfaction by providing knowledgeable and timely assistance
• Provide detailed updates and reports on customer issues and resolutions
• Adhere to company policies and procedures when interacting with customers
• Remain current on product knowledge and customer service best practices

According to JobzMall, the average salary range for a Customer Service Agent in Milton Keynes, UK is between £19,000 and £23,500. This range may vary depending on experience, qualifications, and other factors.

Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.