Ted Baker London

Customer Service Agent

Ted Baker London

Swindon, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an enthusiastic and outgoing individual looking to join a customer service team in a renowned fashion brand? At Ted Baker London, we are looking for a Customer Service Agent to join our team and help us provide exceptional customer service to our customers.The ideal candidate should have a friendly and professional attitude, excellent communication skills, and the ability to provide high quality customer service. You should be able to work well under pressure and have a positive outlook when dealing with customers. You should be knowledgeable about our products and services, and be able to quickly learn our systems and processes.In this role, you will be the face of Ted Baker London, so it is essential that you are confident and comfortable with interacting with customers and colleagues. If you are organized, enjoy working with people, and have a passion for customer service, then this might be the perfect job for you!

Responsibilities:

  1. Provide exceptional customer service to customers
  2. Interact with customers in a friendly and professional manner
  3. Demonstrate excellent communication skills
  4. Stay knowledgeable about the company's products and services
  5. Quickly learn the company's systems and processes
  6. Maintain a positive attitude when dealing with customers
  7. Maintain professionalism under pressure
  8. Represent Ted Baker London in a confident and comfortable manner
  9. Be organized and enjoy working with people
  10. Remain passionate about providing customer service
Where is this job?
This job is located at Swindon, UK
Job Qualifications
  • Excellent Organizational Skills

  • Ability To Work In A Fast-Paced Environment

  • Problem-Solving Skills

  • Excellent Customer Service Skills

  • Friendly And Courteous Demeanor

  • Strong Communication Skills (Verbal And Written)

  • Basic Computer Skills

  • Experience In Customer Service Or Retail Sales

Required Skills
  • Communication

  • Negotiation

  • Listening

  • confidence

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Diplomacy

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Agent in Swindon, UK is £18,000 to £25,000 per year. This range will vary depending on the company and the individual's experience, qualifications, and other factors.

Additional Information
Ted Baker London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 3rd, 2023
Apply BeforeJuly 20th, 2025
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About Ted Baker London

Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.

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