
Customer Service Agent
Are you an enthusiastic and outgoing individual looking to join a customer service team in a renowned fashion brand? At Ted Baker London, we are looking for a Customer Service Agent to join our team and help us provide exceptional customer service to our customers.The ideal candidate should have a friendly and professional attitude, excellent communication skills, and the ability to provide high quality customer service. You should be able to work well under pressure and have a positive outlook when dealing with customers. You should be knowledgeable about our products and services, and be able to quickly learn our systems and processes.In this role, you will be the face of Ted Baker London, so it is essential that you are confident and comfortable with interacting with customers and colleagues. If you are organized, enjoy working with people, and have a passion for customer service, then this might be the perfect job for you!
Responsibilities:
- Provide exceptional customer service to customers
- Interact with customers in a friendly and professional manner
- Demonstrate excellent communication skills
- Stay knowledgeable about the company's products and services
- Quickly learn the company's systems and processes
- Maintain a positive attitude when dealing with customers
- Maintain professionalism under pressure
- Represent Ted Baker London in a confident and comfortable manner
- Be organized and enjoy working with people
- Remain passionate about providing customer service
Excellent Organizational Skills
Ability To Work In A Fast-Paced Environment
Problem-Solving Skills
Excellent Customer Service Skills
Friendly And Courteous Demeanor
Strong Communication Skills (Verbal And Written)
Basic Computer Skills
Experience In Customer Service Or Retail Sales
Communication
Negotiation
Listening
confidence
Empathy
Patience
Problem-Solving
Flexibility
Adaptability
Multi-tasking
Organizational
Interpersonal
Attention-To-Detail
Time-Management
Diplomacy
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Agent in Swindon, UK is £18,000 to £25,000 per year. This range will vary depending on the company and the individual's experience, qualifications, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started