Customer Service Agent

Ted Baker London is looking for an enthusiastic, customer service-oriented individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will provide exemplary customer service to our customers via phone, email, and other channels.We are looking for someone with strong customer service skills, impeccable communication skills, and the ability to think on their feet. You must have the ability to stay calm under pressure, as well as the ability to remain professional and courteous when dealing with customer inquiries. You should also have a strong knowledge of Ted Baker London's products and services.We are looking for someone who is passionate about delivering exceptional customer service, is a team player, and has a positive attitude. If you have a passion for providing top-notch customer service, Ted Baker London is the place for you!

Responsibilities of a Customer Service Agent at Ted Baker London:

1. Provide excellent customer service to customers via phone, email, and other channels.
2. Handle customer inquiries in a professional and courteous manner.
3. Remain calm under pressure while troubleshooting customer issues.
4. Keep up to date with Ted Baker London's product and services.
5. Resolve customer complaints in a timely and effective manner.
6. Demonstrate excellent communication skills.
7. Utilize problem-solving skills to provide solutions to customer issues.
8. Work collaboratively with other team members to ensure customer satisfaction.
9. Follow company policies and procedures.
10. Remain positive and upbeat in all customer interactions.

According to JobzMall, the average salary range for a Customer Service Agent in Belfast, UK is £14,000-£23,000 per annum. This is based on the salaries reported by employers and employees in the area.

Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.