Ted Baker London

Customer Service Agent

Ted Baker London

London, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Ted Baker London, we are looking for a passionate and enthusiastic Customer Service Agent to join our team. In this role, you will be the face of Ted Baker London and provide outstanding customer service to our valued customers. We are looking for a bright, motivated individual who can communicate effectively and create an enjoyable customer experience.The ideal candidate should possess excellent communication and interpersonal skills, as well as the ability to work well in a fast-paced, customer-oriented environment. You should have a positive attitude, strong customer service skills, and a desire to deliver an excellent experience to our customers. We are looking for someone who is passionate about customer service and highly motivated to provide the best possible service to our customers. The successful candidate will be expected to be a team player and should be able to think on their feet and problem-solve where necessary.If you have a passion for customer service and are looking for a rewarding role in a dynamic environment, then consider joining the Ted Baker London team as a Customer Service Agent.

Responsibilities: • Serve as the face of Ted Baker London and provide outstanding customer service to customers • Communicate effectively with customers in order to create an enjoyable customer experience • Possess excellent communication and interpersonal skills • Work well in a fast-paced, customer-oriented environment • Remain positive and have strong customer service skills • Deliver an excellent experience to customers • Be a team player and think on their feet • Problem-solve where necessary • Demonstrate a passion for customer service and be motivated to provide the best possible service

Where is this job?
This job is located at London, UK
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Customer Service Principles And Practices

  • Excellent Interpersonal Skills

  • Strong Communication Abilities

  • Excellent Problem-Solving Skills

  • Knowledge Of Relevant Computer Applications

  • Ability To Multitask

  • Experience In A Customer Service Role

Required Skills
  • Communication

  • Sales

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Greeting

  • Conflict-Resolution

  • Diplomacy

  • Computer-Literacy

  • Product-Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Agent in London, UK is between £17,500 and £24,000 per annum. Salaries may vary depending on experience and qualifications.

Additional Information
Ted Baker London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 3rd, 2023
Apply BeforeMay 10th, 2026
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About Ted Baker London

Ted Baker is a British high-street clothing retail company known for suits, shirts, and dresses. It was founded in 1988 in Glasgow, Scotland. The company is owned by Authentic Brands Group in October 2022. The brand has over 500 shops and concessions around the world.

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