
Project Manager, Customer Onboarding
Project manage a portfolio of varied customer on-boardings to drive successful outcomes. Maintain and track all projects and documentation, ensure proper and consistent communication of status to the client and Tealium Teams. Ensuring the platform is successfully rolled-out according to required timescales and customer initiative requirements. Collaborate with Sales and Customer Success Team members to accelerate time to value. Engage with customer stakeholders to understand their business and technical goals for using Tealium. Building relationships with key customer contacts to ensure high levels of satisfaction and to lay the foundations for continued growth and partnership. Understand and document client stakeholder roles & hierarchy within a detailed account to ensure successful transitions to the CS account team after on-boarding.
4 + years of Project Management/Implementation experience in a SaaS environment dealing with simple and complex matrixed organizations
Formal certifications (PMP, PMgP, Agile).
Prior experience scoping projects and writing statements of work (SOWs) estimating work as it relates to cost, time, and resources
HTML
Negotiation skills
MS Word
Customer Service skills
Record Keeping Skills
Time Management Skills
MS Excel skills
Process Improvement
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Project Manager, Customer Onboarding in 11095 Torreyana Rd, San Diego, CA 92121, USA is between $50,000 and $75,000. This range may vary depending on the company, experience level, and other factors.
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Tealium is a US American company founded in 2008 in San Diego, California that sells enterprise tag management system and marketing software.

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