IT Support Analyst

9000 Atrium Way, Mt Laurel Township, NJ 08054, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Perform controlled incident resolution including prioritization and escalation, involving business and technology partners as appropriate. Deliver effective and defect-free support (application, software and operations), research system issues and opportunities, recommend changes, oversee execution, keep accurate documentation. Design, review, integrate application requirements (e.g. functional, security, integration, performance, quality, operations). Address application, cross-capability and cross-release issues.Use meaningful metrics to monitor environment performance. Improve performance and resource utilization by assessing and analyzing opportunities to optimize the operational environment. Monitor system life cycles, ensure both specs and functionality support business objectives and architecture decisions, re-develop as required. Comply with both disaster and business recovery plans.

Where is this job?

This job is located at 9000 Atrium Way, Mt Laurel Township, NJ 08054, USA

Job Qualifications

5-7 years relevant experience.
Strong subject matter expertise, as you prepare to provide clients, team, and/or project team with technical guidance
High comfort level in leading the support of highly complex and/or comprehensive applications/systems and/or business lines.
Strong interpersonal communication skills and can work effectively with vendors to fulfill support requirements.

Required Skills

Change Management
Time Management Skills
Complex troubleshooting skills
Administering business applications

Soft Skills

Process Improvement
Problem-Solving Skills
Adaptability
Strong organizational skills
Attention to detail and accuracy
Team-work oriented
Verbal and Written Communication
Multi tasker

Compensation

According to JobzMall, the average salary range for a IT Support Analyst in 9000 Atrium Way, Mt Laurel Township, NJ 08054, USA is $51,872 - $72,102 per year.

Additional Information

TD Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 2nd, 2022

Apply BeforeJuly 20th, 2025

This job posting is from a verified source.

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