Tata Consultancy Services

End User Computing Analyst

Tata Consultancy Services

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Tata Consultancy Services (TCS), we are looking for an enthusiastic End User Computing Analyst to join our growing team. This role is an integral part of our business and requires an individual with a passion for problem solving and providing superior customer service. The ideal candidate should have strong troubleshooting and communication skills, as well as a keen eye for detail.The successful candidate for this position should possess a Bachelor's Degree in Computer Science or related fields, and at least one year of experience in the field. We are looking for a professional with a high degree of technical and analytical expertise, as well as the ability to work independently. The ideal candidate should be a quick learner, have excellent problem-solving skills, and the ability to work with minimal guidance and direction. Additionally, the successful candidate should be confident in their abilities to ensure customer satisfaction. If you are an experienced and passionate End User Computing Analyst and are looking for a rewarding career with our company, we would love to hear from you!

Responsibilities:

  1. Provide superior customer service to end users in order to resolve technical issues.
  2. Utilize strong troubleshooting and problem-solving skills to address any computing-related issues.
  3. Work independently with minimal guidance and direction.
  4. Communicate effectively with customers to ensure satisfaction.
  5. Identify new opportunities and solutions for end user computing.
  6. Develop and maintain technical documentation.
  7. Monitor and maintain the network and computer systems.
  8. Research and recommend new technologies and solutions.
  9. Stay up to date with industry trends and best practices.
  10. Develop and maintain strong relationships with customers and other IT professionals.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science/Information Technology

  • Expertise In Windows And Windows Server Operating System

  • Experience Troubleshooting

  • Administering

  • And Supporting End User Computing Hardware And Software

  • Knowledge Of Various It Infrastructure Components Such As Networks

  • Firewalls

  • And Servers

  • Demonstrated Ability To Write Technical Documentation And Create User Guides

  • Ability To Communicate Effectively And Work Collaboratively With Cross-Functional Teams

Required Skills
  • Documentation

  • Project Management

  • Networking

  • Troubleshooting

  • Operating Systems

  • Communication

  • Microsoft Office

  • Technical Support

  • Problem Solving

  • Database Management

  • customer service

  • Analytical Thinking

  • System analysis

  • Software testing

  • User Training

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a End User Computing Analyst in Atlanta, GA, USA is $63,000 to $81,000 per year. This range is based on the salary estimates of current job openings in the area.

Additional Information
Tata Consultancy Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 5th, 2023
Apply BeforeAugust 19th, 2025
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About Tata Consultancy Services

Tata Consultancy Services Limited is an Indian multinational information technology service and consulting company headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 45 countries. TCS is the largest Indian company by market capitalization.

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