Staff Product Manager (Loyalty)
Welcome to Taco Bell, home of the iconic Crunchwrap Supreme and Doritos Locos Tacos. We are seeking a talented and passionate Staff Product Manager to join our team and lead our Loyalty program. This is a unique opportunity to make an impact on one of the most beloved fast food brands in the world. As the Staff Product Manager, you will be responsible for developing and executing our loyalty program strategy, driving customer engagement and retention, and delivering business results. We are looking for someone with a strong background in product management, a deep understanding of customer loyalty, and a love for all things Taco Bell. If you are a creative thinker, a collaborative leader, and a Taco Bell enthusiast, we want to hear from you!
- Develop and implement a comprehensive loyalty program strategy for Taco Bell, ensuring alignment with company goals and objectives
- Lead cross-functional teams to execute on loyalty program initiatives, including marketing, operations, and technology teams
- Analyze customer data and insights to identify opportunities for program optimization and growth
- Collaborate with external partners and vendors to enhance the loyalty program experience for customers
- Monitor and report on key performance metrics for the loyalty program, making data-driven recommendations for improvement
- Stay updated on industry trends and best practices related to customer loyalty to continuously improve the program
- Build and maintain strong relationships with internal stakeholders, including franchisees and other departments, to drive program success
- Act as a spokesperson and advocate for the loyalty program, promoting its benefits and driving customer engagement and retention
- Develop and manage the loyalty program budget, ensuring efficient use of resources to deliver business results
- Train and mentor team members, providing guidance and support to ensure successful program execution and growth.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum 5 Years Of Experience In Product Management, Preferably In The Restaurant Industry.
Strong Knowledge And Understanding Of Loyalty Programs And Customer Retention Strategies.
Proven Track Record Of Successful Product Launches And Driving Business Growth.
Excellent Communication, Leadership, And Project Management Skills.
Product Development
Project Management
Data Analysis
Competitive analysis
Marketing Campaigns
brand strategy
consumer insights
Product positioning
Customer Experience
Cross-Functional Collaboration
Loyalty Programs
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Staff Product Manager (Loyalty) in Irvine, CA, USA is $115,000 - $150,000 per year. This can vary depending on factors such as the company, the individual's level of experience, and their specific responsibilities and duties within the role. Some companies may also offer additional benefits and bonuses, further impacting the overall salary.
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Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.
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