Shift Lead

Welcome to Taco Bell, where we serve up delicious Mexican-inspired food with a side of fun. We are currently seeking a passionate and energetic individual to join our team as a Shift Lead. As a Shift Lead, you will play a pivotal role in ensuring our restaurant runs smoothly and our customers have an exceptional dining experience. If you have a strong work ethic, excellent leadership skills and a love for all things Taco Bell, we want to hear from you!

1. Oversee daily operations: The Shift Lead will be responsible for managing the daily operations of the restaurant, including opening and closing procedures, cash handling, and ensuring all tasks are completed efficiently and effectively.
2. Train and supervise team members: The Shift Lead will be responsible for training new team members and providing ongoing guidance and support to ensure they are performing their duties correctly. They will also oversee the work of team members and provide feedback and coaching as needed.
3. Ensure quality customer service: The Shift Lead will lead by example in providing exceptional customer service and will also monitor and coach team members to ensure they are providing the same level of service. They will handle any customer complaints or issues in a professional and timely manner.
4. Maintain cleanliness and safety standards: It is the responsibility of the Shift Lead to ensure that the restaurant is clean and well-maintained at all times, following all health and safety guidelines. They will conduct regular inspections and address any issues immediately.
5. Create and manage schedules: The Shift Lead will be responsible for creating and managing the weekly schedule for team members, taking into account labor and sales projections and ensuring adequate coverage for all shifts.
6. Handle cash management: The Shift Lead will be responsible for counting and verifying cash drawers, making bank deposits, and ensuring all cash handling procedures are followed accurately.
7. Uphold company policies and procedures: The Shift Lead will ensure that all team members are following company policies and procedures, including food safety and sanitation, dress code, and customer service guidelines.
8. Collaborate with management: The Shift Lead will work closely with the restaurant management team to communicate any issues or concerns, suggest improvements, and help implement new procedures or initiatives.
9. Lead by example: The Shift Lead will be a role model for the team, demonstrating a positive attitude, strong work ethic, and a passion for the Taco Bell brand.
10. Complete other duties as assigned: The Shift Lead may be assigned additional responsibilities by the restaurant manager,

According to JobzMall, the average salary range for a Shift Lead in Pittsfield, MA 01201, USA is $13.50-$15.50 per hour. However, salaries may vary depending on factors such as experience, skills, and the specific company.

Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.