
Shift Lead
Are you a natural leader with a passion for delivering delicious food and exceptional customer service? Look no further! Taco Bell is currently seeking a motivated and experienced Shift Lead to join our team. As a Shift Lead, you will have the opportunity to lead a team of dedicated employees, ensure a smooth and efficient shift operation, and uphold our high standards for quality and cleanliness. We are looking for someone who is reliable, friendly, and able to thrive in a fast-paced environment. If you have the necessary skills and enthusiasm to excel in this role, we want to hear from you!
- Lead and supervise a team of employees during a shift, ensuring they are properly trained, motivated, and performing their duties effectively and efficiently.
- Maintain a positive and professional attitude at all times, serving as a role model for team members.
- Monitor and maintain high standards for food quality, safety, and cleanliness throughout the shift.
- Manage inventory and stock levels to ensure all necessary items are available for service.
- Handle customer inquiries, complaints, and concerns in a prompt and courteous manner.
- Ensure all cash handling procedures are followed accurately and efficiently.
- Collaborate with management to develop and implement strategies for improving customer satisfaction and sales.
- Conduct regular performance evaluations and provide coaching and feedback to team members.
- Train new employees on company policies, procedures, and standards.
- Create and maintain shift schedules to ensure adequate staffing levels.
- Monitor and control labor costs to meet budget and financial goals.
- Uphold all company policies and procedures, including food safety and sanitation guidelines.
- Maintain a safe and clean work environment for both employees and customers.
- Communicate effectively with team members, management, and other departments to ensure smooth operations.
- Continuously seek opportunities for personal and professional development and growth within the company.
Previous Experience In A Supervisory Role, Preferably In The Fast Food Industry
Strong Communication And Leadership Skills, Able To Effectively Manage A Team
Knowledge Of Taco Bell Menu Items, Preparation Methods, And Quality Standards
Ability To Handle And Resolve Customer Complaints And Issues In A Professional Manner
Understanding Of Food Safety And Sanitation Practices, Ensuring A Clean And Safe Work Environment For Employees And Customers.
Training
Communication
Time Management
Multitasking
Leadership
customer service
Cash Handling
Food safety
Teamwork
Organization
Problem-Solving
Adaptability
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Lead in Pittsfield, MA 01201, USA is $12-15 per hour. However, this may vary depending on the specific company, experience level, and job duties. It is recommended to research the specific company and job posting for a more accurate salary range.
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Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.

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