Taco Bell

Shift Lead

Taco Bell

Pittsfield, MA 01201, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for delivering delicious food and exceptional customer service? Look no further! Taco Bell is currently seeking a motivated and experienced Shift Lead to join our team. As a Shift Lead, you will have the opportunity to lead a team of dedicated employees, ensure a smooth and efficient shift operation, and uphold our high standards for quality and cleanliness. We are looking for someone who is reliable, friendly, and able to thrive in a fast-paced environment. If you have the necessary skills and enthusiasm to excel in this role, we want to hear from you!

  1. Lead and supervise a team of employees during a shift, ensuring they are properly trained, motivated, and performing their duties effectively and efficiently.
  2. Maintain a positive and professional attitude at all times, serving as a role model for team members.
  3. Monitor and maintain high standards for food quality, safety, and cleanliness throughout the shift.
  4. Manage inventory and stock levels to ensure all necessary items are available for service.
  5. Handle customer inquiries, complaints, and concerns in a prompt and courteous manner.
  6. Ensure all cash handling procedures are followed accurately and efficiently.
  7. Collaborate with management to develop and implement strategies for improving customer satisfaction and sales.
  8. Conduct regular performance evaluations and provide coaching and feedback to team members.
  9. Train new employees on company policies, procedures, and standards.
  10. Create and maintain shift schedules to ensure adequate staffing levels.
  11. Monitor and control labor costs to meet budget and financial goals.
  12. Uphold all company policies and procedures, including food safety and sanitation guidelines.
  13. Maintain a safe and clean work environment for both employees and customers.
  14. Communicate effectively with team members, management, and other departments to ensure smooth operations.
  15. Continuously seek opportunities for personal and professional development and growth within the company.
Where is this job?
This job is located at Pittsfield, MA 01201, USA
Job Qualifications
  • Previous Experience In A Supervisory Role, Preferably In The Fast Food Industry

  • Strong Communication And Leadership Skills, Able To Effectively Manage A Team

  • Knowledge Of Taco Bell Menu Items, Preparation Methods, And Quality Standards

  • Ability To Handle And Resolve Customer Complaints And Issues In A Professional Manner

  • Understanding Of Food Safety And Sanitation Practices, Ensuring A Clean And Safe Work Environment For Employees And Customers.

Required Skills
  • Training

  • Communication

  • Time Management

  • Multitasking

  • Leadership

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Lead in Pittsfield, MA 01201, USA is $12-15 per hour. However, this may vary depending on the specific company, experience level, and job duties. It is recommended to research the specific company and job posting for a more accurate salary range.

Additional Information
Taco Bell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Taco Bell

Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.

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