Taco Bell

Shift Lead - Non-Driving

Taco Bell

Pembroke, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader who thrives in a fast-paced environment? Do you have a passion for customer service and a love for all things Taco Bell? If so, we have the perfect opportunity for you! We are currently seeking a Shift Lead - Non-Driving to join our team at Taco Bell. In this role, you will be responsible for supervising and leading a team of dedicated team members, while ensuring an exceptional experience for our guests. The ideal candidate will possess strong communication skills, a positive attitude, and a desire to provide top-notch service. Join us and be a part of our mission to make every customer's visit a memorable one.

  1. Supervise and lead a team of team members during each shift, ensuring all tasks and responsibilities are completed efficiently and accurately.
  2. Create a positive and productive work environment by fostering teamwork, communication, and collaboration among team members.
  3. Train and develop team members to provide exceptional customer service and uphold company standards.
  4. Maintain a high level of guest satisfaction by ensuring that all food and service provided meets or exceeds company standards.
  5. Monitor and manage inventory levels, ensuring that all necessary supplies and ingredients are stocked and available for the team to use.
  6. Handle customer complaints and resolve any issues that may arise during the shift.
  7. Adhere to all company policies, procedures, and safety guidelines to ensure a safe and efficient work environment.
  8. Maintain a clean and organized restaurant, ensuring that all equipment and workstations are kept in proper working condition.
  9. Monitor and track sales and performance metrics, identifying areas for improvement and implementing strategies to increase sales and improve customer satisfaction.
  10. Act as a role model for team members, exemplifying strong leadership skills, positive attitude, and exceptional customer service.
Where is this job?
This job is located at Pembroke, MA, USA
Job Qualifications
  • Previous Experience In A Supervisory Or Leadership Role, Preferably In The Food Service Industry.

  • Strong Communication Skills And The Ability To Effectively Delegate Tasks And Manage A Team.

  • Knowledge Of Taco Bell's Menu And Food Preparation Procedures.

  • Ability To Handle And Resolve Customer Complaints Or Issues In A Professional And Timely Manner.

  • Availability To Work Flexible Hours, Including Evenings And Weekends.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Problem Solving

  • Organizational Skills

  • Leadership

  • customer service

  • Team Building

  • Cash Handling

  • Food safety

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Lead - Non-Driving in Pembroke, MA, USA is $11 - $15 per hour. However, this can vary depending on the specific company and industry. Some companies may offer higher pay for more experienced or qualified candidates. Additionally, the cost of living in Pembroke may also impact the average salary range. It is always best to research the specific company and job market to get a better understanding of the potential salary for this position.

Additional Information
Taco Bell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Taco Bell

Taco Bell is an American chain of fast food restaurants based in Irvine, California and a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican and Tex-Mex foods that include tacos, burritos, quesadillas, and nachos.

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