T-Mobile

Specialist, Lawful Intercept

T-Mobile

1605 N Cedar Crest Blvd, Allentown, PA 18104, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Implementing court ordered interception of network traffic, compiling responses to requests for records, communicating with law enforcement and/or attorneys and participating in special projects as needed. This role also responds to telephone calls from law enforcement agents, attorneys and T-Mobile customers concerning the production of records pursuant to legal demands. The calls must be handled according to quality and efficiency guidelinesin a professional, caring and knowledgeable manner. Many of the calls require troubleshooting of highly technical network issues and interpretation of complex legal documents. S/he also determines priorities relative to emergency issues and routes requests appropriately by applying standard practices/policies and providing detailed reports of findings.

Where is this job?
This job is located at 1605 N Cedar Crest Blvd, Allentown, PA 18104, USA
Job Qualifications
  • Ability to work independently and as a team member

  • Legal/subpoena compliance experience.

  • Law enforcement, customer service or mobile network engineering experience a plus

  • Requires availability to work weekends and holidays.

Required Skills
  • Documentation

  • Time Management

  • MS Excel

  • MS Word

  • MS Outlook

Soft Skills
  • Team player

  • Verbal communication

  • written communication

  • Attention to detail

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Specialist, Lawful Intercept in 1605 N Cedar Crest Blvd, Allentown, PA 18104, USA is between $48,000 and $90,000. This salary range is based on the average salary reported by employers in the same area.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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