Specialist, Fraud Operation

Perform account investigations and analysis and effectively analyze, compile, organize and interpret data from inbound cases. Responsible to handle inbound calls from customers regarding all aspects of fraud and ID theft and provide accurate and professional advice and assistance to victims of identity theft regarding future protection on personal credit, pursing law enforcement intervention and any applicable third party and Federal agencies of use to victims of Identity theft. Perform link analysis on confirmed fraud incidents in efforts to identify additional fraud risks on the network. Actively evaluate policy and processes and recommend policy and efficiency improvements. Also responsible for other Duties/Projects as assigned by business management as needed.

According to JobzMall, the average salary range for a Specialist, Fraud Operation in 1605 N Cedar Crest Blvd, Allentown, PA 18104, USA is $60,000 to $90,000 per year.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.