T-Mobile

Senior Manager, Retail Format - Experience

T-Mobile

Frisco, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a driven and innovative leader looking for a new challenge in the retail industry? T-Mobile is seeking a Senior Manager for our Retail Format team who will play a crucial role in shaping the customer experience in our stores. As a member of our dynamic team, you will have the opportunity to drive sales, optimize operations, and enhance the T-Mobile brand through the development of cutting-edge retail formats. If you have a passion for creating exceptional customer experiences and a proven track record of success in retail management, we want to hear from you! Join us at T-Mobile and take your career to the next level.

  1. Develop and implement innovative retail formats that align with T-Mobile's brand and business objectives.
  2. Lead and manage a team of retail professionals to ensure exceptional performance and achievement of sales targets.
  3. Collaborate with cross-functional teams to identify and implement strategies to optimize store operations and improve the customer experience.
  4. Conduct market research and analysis to identify trends and insights that inform retail format development.
  5. Establish and maintain relationships with key stakeholders, including vendors and partners, to support the execution of retail format initiatives.
  6. Monitor and analyze key performance indicators to track the success and impact of retail format changes.
  7. Identify and address potential challenges or roadblocks to successful retail format implementation.
  8. Drive a culture of innovation and continuous improvement within the retail format team.
  9. Stay current on industry trends and best practices in retail management and apply them to T-Mobile's retail formats.
  10. Represent T-Mobile's brand and values in all interactions with customers, employees, and external partners.
Where is this job?
This job is located at Frisco, TX, USA
Job Qualifications
  • Minimum 5 Years Of Experience In A Senior Management Role Within The Retail Industry, With A Focus On The Mobile Phone Or Technology Sector.

  • Proven Track Record Of Successfully Managing And Driving Sales Performance, With The Ability To Analyze Data And Implement Strategies To Increase Revenue And Profitability.

  • Strong Leadership Skills, With The Ability To Effectively Manage And Develop A Team Of Retail Associates And Managers.

  • Extensive Knowledge Of Retail Operations, Including Inventory Management, Merchandising, And Customer Service Best Practices.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Build Strong Relationships With Both Internal And External Stakeholders.

Required Skills
  • Strategic Planning

  • Inventory Management

  • Team Management

  • Budget management

  • Leadership

  • customer service

  • Merchandising

  • Sales forecasting

  • Market analysis

  • staff training

  • Vendor Relations

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager, Retail Format - Experience in Frisco, TX, USA is between $110,000-$150,000 per year. However, this can vary depending on factors such as the size and profitability of the retail format, the candidate's level of experience and qualifications, and the overall job market in the specific location.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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