T-Mobile

Senior Director, Product And Experience Design

T-Mobile

Greenwood Village, CO, USA
Full-TimeDepends on ExperienceSenior LevelPhd or Professional
Job Description

We are looking for an experienced and creative Senior Director, Product and Experience Design to join T-Mobile's Product Design team. As the Senior Director, you will be responsible for creating a world-class experience for our customers across all digital touchpoints. You will lead a team of talented designers, UX/UI researchers, product managers and strategists to create innovative solutions that solve customer problems.The ideal candidate should have exceptional leadership and design skills, with a proven track record of success in leading multi-disciplinary teams. They should be comfortable working in a fast-paced, dynamic environment, and be able to think strategically, while still paying attention to the details. They should be passionate about creating great customer experiences, and have an eye for detail and a flair for creativity.The Senior Director, Product and Experience Design will be responsible for driving product and experience design vision forward, leading the design team to ensure customer centricity, and creating a culture of innovation and collaboration. This role requires exceptional communication and problem-solving skills, and the ability to build relationships and collaborate across the organization.Required Qualifications:• Bachelor’s degree in Design, Human-Computer Interaction, or related field• 10+ years of experience in product and experience design, including 5+ years leading product design teams• Expert knowledge of current design trends and platforms• Proven track record of success in driving design initiatives• Excellent written and verbal communication skills• Ability to build relationships and collaborate with cross functional teams• Ability to manage multiple projects and prioritize effectively• Ability to think creatively and strategically• Experience working in an agile environment

Responsibilities:

  1. Lead a team of designers, UX/UI researchers, product managers, and strategists to create innovative solutions that solve customer problems.
  2. Establish and maintain product and experience design vision and direction.
  3. Develop and maintain standards for design and user experience.
  4. Manage multiple projects and prioritize effectively.
  5. Develop and maintain relationships with cross-functional teams.
  6. Provide guidance to team members on design standards, user experience, and other related topics.
  7. Monitor and evaluate industry trends and customer feedback, making suggestions for improvement.
  8. Create a culture of innovation and collaboration.
  9. Communicate progress and successes to stakeholders.
  10. Identify opportunities for improvement and make recommendations to leadership.
Where is this job?
This job is located at Greenwood Village, CO, USA
Job Qualifications
  • Project Management

  • Leadership

  • Strategic Thinking

  • Cross-Functional Collaboration

  • Ux/Ui Design

  • Design Thinking

  • User-Centered Design

  • Research And Analysis

Required Skills
  • Project Management

  • Communication

  • User Experience

  • Problem Solving

  • Leadership

  • Product design

  • Agile Methodology

  • Team Building

  • Design Thinking

  • Trend Analysis

  • Analytics

  • Collaboration

  • Stakeholder management

  • Concept ideation

  • Customer Insights

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Director, Product And Experience Design in Greenwood Village, CO, USA is $142,000 - $162,000 per year. Salaries typically start from $120,000 and go up to $175,000.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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