T-Mobile

Retail Associate Manager

T-Mobile

Las Vegas, NV, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced and customer-oriented Retail Associate Manager to join our team at T-Mobile. The Retail Associate Manager will be responsible for managing and delegating tasks to the store team, providing exceptional customer service, and ensuring store operations are running smoothly and efficiently. This individual must have excellent communication and organizational skills, be able to work independently and as part of a team, and remain calm and professional in stressful situations. We are looking for someone with an enthusiastic and friendly demeanor who is passionate about developing their career in retail management. The ideal candidate will have at least 5 years of retail experience, including at least 2 years of retail management experience. They must also be proficient in using various computer applications, including POS systems, and have a valid driver's license.

Responsibilities:

  1. Manage and delegate tasks to store team in order to maximize operational efficiency and ensure customer satisfaction.
  2. Provide exceptional customer service, resolving customer inquiries and complaints in a professional and timely manner.
  3. Ensure store operations are running smoothly by monitoring daily operations, managing inventory, and training staff.
  4. Maintain store appearance in accordance with company standards and regulations.
  5. Monitor and analyze store performance metrics to identify opportunities for improvement.
  6. Develop and maintain relationships with key customers and vendors.
  7. Create and implement strategies to increase sales and customer loyalty.
  8. Coach and mentor store team members to ensure they are meeting performance expectations.
  9. Ensure compliance with all organizational policies and procedures.
  10. Monitor and control store expenses in order to maximize profitability.
Where is this job?
This job is located at Las Vegas, NV, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Knowledge Of T-Mobile Products And Services

  • Strong Sales And Customer Service Skills

  • Proven Leadership Experience In A Retail Environment

  • Knowledge Of Retail Operations And Processes

  • Ability To Train And Motivate Team Members

  • Ability To Work Well Under Pressure And Handle Customer Complaints

  • Experience In Developing And Implementing Promotional Strategies

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Inventory

  • Coaching

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • organizing

  • Problem-Solving

  • Technology

  • Selling

  • Financials

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate Manager in Las Vegas, NV, USA is $37,812 - $60,000 per year. This range may vary depending on experience, skills, and the company's hiring practices.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJune 21st, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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