Retail Associate Manager

Welcome to T-Mobile – the Un-carrier of the wireless industry! We are seeking a dynamic and customer-centric individual to join our team as a Retail Associate Manager. In this role, you will have the opportunity to lead and support a team of retail associates in delivering exceptional customer service and driving sales. We are looking for someone with a passion for retail, strong leadership skills, and a drive to exceed expectations. If you are a self-motivated, results-oriented individual with a passion for the wireless industry, we want to hear from you!

1. Lead and manage a team of retail associates, providing guidance, coaching, and support to ensure a high level of performance and customer service.
2. Motivate and inspire team members to meet and exceed sales goals and targets.
3. Create and maintain a positive and customer-centric work environment.
4. Train and onboard new team members, ensuring they have a thorough understanding of company policies, products, and services.
5. Monitor and analyze sales and customer service metrics to identify areas for improvement and implement strategies to drive growth.
6. Collaborate with other departments and teams to ensure smooth and efficient store operations.
7. Resolve customer escalations and handle any issues or complaints in a professional and timely manner.
8. Stay up-to-date on industry trends, products, and services to effectively promote and sell to customers.
9. Maintain a clean and organized store environment to create a welcoming and positive shopping experience for customers.
10. Continuously evaluate and improve processes and procedures to enhance the overall performance of the retail team.

According to JobzMall, the average salary range for a Retail Associate Manager in Dallas, TX, USA is $35,000 to $50,000 per year. However, this may vary depending on factors such as experience, skills, and the specific company.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.