T-Mobile

Product Operations Manager

T-Mobile

Reston, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At T-Mobile, we strive to create an innovative, customer-centric experience. We are looking for a Product Operations Manager to join our team and help drive our success. The ideal candidate for this position is an experienced professional with an eye for detail and a passion for problem-solving.The Product Operations Manager will be responsible for overseeing the end-to-end product operations process, from ideation to launch. They will collaborate with product managers, engineers, and other stakeholders to ensure products meet customer expectations. The successful candidate will have excellent organizational and communication skills, as well as the ability to work cross-functionally.To be considered for this role, you should possess a Bachelor's degree in a relevant field, such as business or engineering. Previous experience as a product manager or other related role is preferred. Additionally, candidates should have strong project management and problem-solving skills.

Responsibilities:

  1. Manage the end-to-end product operations process from ideation to launch.
  2. Collaborate with product managers, engineers, and other stakeholders to ensure products meet customer expectations.
  3. Develop and implement project plans and timelines.
  4. Monitor project progress and provide regular updates to stakeholders.
  5. Identify areas of improvement in the product operations process and recommend solutions.
  6. Develop and manage product launch strategies, including marketing and sales initiatives.
  7. Analyze customer feedback and use data to inform product decisions.
  8. Ensure compliance with company policies and industry regulations.
  9. Stay up-to-date with industry trends and new technologies.
  10. Provide guidance to team members and mentor junior staff.
Where is this job?
This job is located at Reston, VA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication And Interpersonal Skills

  • Ability To Manage Multiple Projects Simultaneously

  • Strong Analytical And Problem-Solving Skills

  • Or Related Field

  • Bachelor's Degree In Business

  • Experience In Customer Service Operations

  • Knowledge Of Products And Services Offered By T-Mobile

  • Operations

  • + Years Of Experience In Product Operations Management

Required Skills
  • Budgeting

  • Project Management

  • Data Analysis

  • Communication

  • Team Management

  • Negotiation

  • customer service

  • Analytics

  • Process Engineering

  • Process optimization

  • Problem-Solving

  • Stakeholder management

  • product strategy

  • Operational Efficiency

  • Product Awareness

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Operations Manager in Reston, VA, USA is between $90,000 and $130,000. This salary range may vary depending on experience, the size of the company, and other factors.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJuly 20th, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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