T-Mobile

Product Operations Manager

T-Mobile

Overland Park, KS, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As a Product Operations Manager at T-Mobile, you'll have the unique opportunity to help shape the future of mobile technology. We are looking for a creative, motivated, and results-oriented professional to join our team. In this role, you'll be responsible for driving product operations and helping to ensure our products are delivered on time and within budget.The ideal candidate will have a minimum of 5 years of product operations experience, preferably in a telecommunications setting. You should be a strategic problem-solver who is comfortable working collaboratively and independently, as well as taking initiative to improve our products and services. In addition, you should possess excellent communication, interpersonal, and organizational skills. If this sounds like you, we'd love for you to join our team!

Responsibilities:

  1. Oversee product operations, including budgeting and timelines, to ensure that all products are delivered on time and within budget.
  2. Develop and implement strategies to improve product operations and customer experience.
  3. Monitor and analyze product performance and customer feedback to make recommendations for improvement.
  4. Ensure that product operations are executed in a cost-effective and efficient manner.
  5. Collaborate with teams across departments to ensure that product operations are meeting business goals.
  6. Prepare and present reports on product operations performance.
  7. Identify and troubleshoot any issues that arise during product operations.
  8. Develop and maintain relationships with external partners and vendors.
  9. Train and mentor team members on product operations policies and procedures.
  10. Implement best practices and new technologies to optimize product operations.
Where is this job?
This job is located at Overland Park, KS, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Problem Solving And Analytical Skills

  • Proven Success Developing And Executing Product Operations Plans

  • Knowledge Of Product Management Principles

  • Demonstrated Ability To Build And Lead Effective Teams

  • Ability To Balance Multiple Projects And Prioritize Tasks

  • Experience With Project Management Tools

  • Familiarity With T-Mobile Products And Services

Required Skills
  • Budgeting

  • Risk Management

  • Business Analysis

  • Quality Assurance

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Data Analysis

  • Communication

  • Technical Support

  • Problem Solving

  • Negotiation

  • customer service

  • Analytics

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Operations Manager in Overland Park, KS, USA is between $67,000 and $95,000. This range is based on the salaries of various job postings found on the website.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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