We are looking for a motivated and experienced Product Operations Manager to join our team at T-Mobile. In this role, you will be responsible for developing, monitoring, and optimizing product operations processes and procedures, as well as overseeing product performance. The ideal candidate will be a highly organized professional with a strong understanding of product operations and a proven track record of success.To be successful in this position, you must have excellent problem-solving and analytical skills, as well as exceptional communication and interpersonal abilities. You must also possess a strong technical aptitude and be well versed in product operations and related software. Additionally, you should bring a positive attitude and a passion for ensuring customer satisfaction. If you feel you meet these criteria and are excited to join the T-Mobile team, we would love to hear from you.
Responsibilities:
- Develop, monitor, and optimize product operations processes and procedures.
- Oversee product performance and ensure customer satisfaction.
- Use problem-solving and analytical skills to identify areas of improvement and formulate solutions.
- Collaborate with other departments and teams to achieve common goals.
- Provide training and guidance to staff on product operations.
- Make recommendations and implement changes to improve product operations.
- Stay up to date with industry changes and trends.
- Monitor customer feedback and take action to address concerns.
- Utilize data to analyze product performance and make adjustments as needed.
- Develop user manuals and other documentation related to product operations.
Excellent Communication And Interpersonal Skills
Familiarity With T-Mobile's Products And Services
Project Management Experience
Strong Leadership And Team Management Skills
Ability To Analyze Complex Data And Customer Feedback
Proven Ability To Work Independently And Collaboratively
Advanced Knowledge Of Product Operations Principles
Proficiency With Digital Tools And Technologies
Documentation
Training
Troubleshooting
Planning
Strategy
Communication
Quality
Management
Negotiation
Analysis
Coordination
Operations
Product
Process
Risk
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Product Operations Manager in Atlanta, GA, USA is $75,000 - $95,000. This range is based on salaries submitted by users to the website. The range may vary depending on the experience and qualifications of the candidate.
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T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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