T-Mobile

Product Operations Manager

T-Mobile

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a motivated and experienced Product Operations Manager to join our team at T-Mobile. In this role, you will be responsible for developing, monitoring, and optimizing product operations processes and procedures, as well as overseeing product performance. The ideal candidate will be a highly organized professional with a strong understanding of product operations and a proven track record of success.To be successful in this position, you must have excellent problem-solving and analytical skills, as well as exceptional communication and interpersonal abilities. You must also possess a strong technical aptitude and be well versed in product operations and related software. Additionally, you should bring a positive attitude and a passion for ensuring customer satisfaction. If you feel you meet these criteria and are excited to join the T-Mobile team, we would love to hear from you.

Responsibilities:

  1. Develop, monitor, and optimize product operations processes and procedures.
  2. Oversee product performance and ensure customer satisfaction.
  3. Use problem-solving and analytical skills to identify areas of improvement and formulate solutions.
  4. Collaborate with other departments and teams to achieve common goals.
  5. Provide training and guidance to staff on product operations.
  6. Make recommendations and implement changes to improve product operations.
  7. Stay up to date with industry changes and trends.
  8. Monitor customer feedback and take action to address concerns.
  9. Utilize data to analyze product performance and make adjustments as needed.
  10. Develop user manuals and other documentation related to product operations.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Familiarity With T-Mobile's Products And Services

  • Project Management Experience

  • Strong Leadership And Team Management Skills

  • Ability To Analyze Complex Data And Customer Feedback

  • Proven Ability To Work Independently And Collaboratively

  • Advanced Knowledge Of Product Operations Principles

  • Proficiency With Digital Tools And Technologies

Required Skills
  • Documentation

  • Training

  • Troubleshooting

  • Planning

  • Strategy

  • Communication

  • Quality

  • Management

  • Negotiation

  • Analysis

  • Coordination

  • Operations

  • Product

  • Process

  • Risk

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Operations Manager in Atlanta, GA, USA is $75,000 - $95,000. This range is based on salaries submitted by users to the website. The range may vary depending on the experience and qualifications of the candidate.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJune 21st, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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