T-Mobile

Mobile Associate, Retail Sales

T-Mobile

Richmond, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re looking for an enthusiastic and motivated Mobile Associate, Retail Sales to join our team at T-Mobile. You will have the opportunity to make a direct impact on our customers’ experiences in our stores. If you’re passionate about technology and have a friendly and engaging personality, we want to hear from you!The successful candidate will possess a strong communication and customer service skills, as well as a solid understanding of mobile technology. You should be able to use your knowledge and enthusiasm to sell T-Mobile products and services. With the ability to explain complex technical information to a non-technical audience, you will be a key asset to the team.To excel in this role, you must have a minimum of two years of sales experience, preferably in the wireless or retail industry. A high school diploma or equivalent is required. Bilingual candidates are highly sought after. We’re looking for someone who is driven, self-motivated, and eager to join the T-Mobile family!

Responsibilities: -Greet customers and provide excellent customer service -Explain complex technical information to customers in a non-technical manner -Assist customers with product selection and purchase decisions -Provide product demonstrations and support to customers -Upsell T-Mobile products and services -Answer customer inquiries and resolve customer complaints -Maintain up-to-date knowledge of T-Mobile products, services, pricing, and promotions -Maintain store appearance and cleanliness -Maintain accurate records of daily sales -Attend and participate in team meetings and training sessions -Comply with all industry regulations and T-Mobile policies

Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Computer Proficiency

  • Customer Service Experience

  • Ability To Multi-Task

  • Knowledge Of T-Mobile Products And Services

  • Knowledge Of Mobile Technology

  • Retail Sales Experience

  • Professional Communication Skills

  • Flexibility To Work Evenings And Weekends

Required Skills
  • Networking

  • Communication

  • Sales

  • Inventory

  • Retail

  • Product knowledge

  • customer service

  • Merchandising

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Upselling

  • Technology

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Strategic thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Retail Sales in Richmond, VA, USA is $23,542 to $37,590 per year. The salary range may vary depending on the experience of the candidate, as well as the company they are working for.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started