T-Mobile

Mobile Associate - Retail Sales

T-Mobile

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to T-Mobile, where we believe that connectivity is essential for a better tomorrow. As a Mobile Associate in our retail sales team, you will have the opportunity to provide our customers with the latest technology and services to enhance their lives. We are looking for passionate individuals who are driven to exceed expectations, provide exceptional customer service, and thrive in a fast-paced, ever-changing environment. If you have a passion for technology, a strong sales mindset, and a desire to be part of a dynamic team, we want to hear from you!

  1. Greet and welcome customers to the T-Mobile store, creating a positive and inviting atmosphere for all visitors.
  2. Demonstrate extensive knowledge of T-Mobile products and services to effectively educate and assist customers in their purchasing decisions.
  3. Meet and exceed sales goals by actively promoting and selling T-Mobile products and services to customers.
  4. Build and maintain strong relationships with customers to ensure long-term satisfaction and loyalty.
  5. Continuously stay up-to-date on the latest technology and industry trends to be able to provide accurate and relevant information to customers.
  6. Proactively identify and address customer needs, resolving any issues or concerns in a timely and professional manner.
  7. Collaborate with team members to ensure a seamless and efficient customer experience.
  8. Actively participate in ongoing training and development to enhance sales skills and product knowledge.
  9. Maintain a clean, organized, and visually appealing store environment to enhance the overall customer experience.
  10. Consistently meet and exceed customer service and satisfaction standards set by the company.
  11. Keep accurate and detailed records of sales, inventory, and customer interactions.
  12. Adhere to all company policies and procedures, including but not limited to, privacy, security, and safety protocols.
  13. Continuously seek opportunities for personal and professional growth within the company.
  14. Proactively contribute to a positive and inclusive team culture, promoting a collaborative and supportive work environment.
  15. Represent the T-Mobile brand with professionalism and enthusiasm at all times.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Sales Skills: A Mobile Associate Should Have Excellent Sales Skills And Be Able To Effectively Communicate With Customers To Identify Their Needs And Promote T-Mobile Products And Services.

  • Knowledge Of Mobile Technology: The Ideal Candidate Should Have A Good Understanding Of Mobile Technology And Be Able To Educate Customers On The Latest Devices, Plans, And Features Offered By T-Mobile.

  • Customer Service Orientation: As A Mobile Associate, It Is Essential To Have A Customer-Centric Approach And Be Able To Provide Exceptional Service To Ensure Customer Satisfaction And Retention.

  • Team Player: T-Mobile Values Teamwork And Collaboration. A Mobile Associate Should Be Able To Work Well In A Team Environment And Support Their Colleagues To Achieve Common Goals.

  • Flexibility And Adaptability: The Mobile Industry Is Constantly Evolving, And A Mobile Associate Should Be Able To Adapt To Changes Quickly And Be Open To Learning New Skills And Processes As Needed. Flexibility In Work Schedule Is Also Important As Retail Sales Often Require Working Evenings, Weekends, And Holidays.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Relationship Building

  • Teamwork

  • Salesmanship

  • Problem-Solving

  • Adaptability

  • Technical Proficiency

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Mobile Associate - Retail Sales in Dallas, TX, USA is $35,000 - $50,000 per year. However, this may vary depending on the specific company, experience level, and location within Dallas. Some companies may also offer additional benefits such as commission and bonuses.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2024
Apply BeforeJuly 20th, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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