T-Mobile

Mobile Associate – Retail Sales

T-Mobile
Bellevue, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of T-Mobile! As a Mobile Associate on our Retail Sales team, you will have the opportunity to showcase your passion for technology and customer service while helping our customers stay connected. We are looking for individuals who are energetic, driven, and have a strong desire to succeed in a fast-paced and ever-changing environment. If you have a knack for building relationships and are eager to learn and grow, we want to hear from you! Keep reading to see if you have what it takes to join our T-Mobile family.

  1. Greet and welcome customers to the store, providing a positive and friendly first impression.
  2. Demonstrate a deep understanding of T-Mobile products and services, and effectively communicate their features and benefits to customers.
  3. Actively listen to customers' needs and provide solutions that meet their wireless and technology needs.
  4. Utilize strong sales techniques to promote and sell T-Mobile products and services, while meeting or exceeding sales goals.
  5. Build and maintain relationships with customers, providing exceptional customer service and creating loyal customers.
  6. Keep up to date with the latest technology and industry trends, and effectively communicate this knowledge to customers.
  7. Conduct regular inventory counts and restock products as needed.
  8. Troubleshoot and resolve customer issues and concerns, escalating to management when necessary.
  9. Collaborate with team members to meet and exceed team sales goals.
  10. Continuously strive to improve sales techniques and customer service skills through training and development opportunities.
  11. Maintain a clean and organized sales floor, ensuring a positive and inviting shopping experience for customers.
  12. Adhere to all company policies and procedures, including those related to safety and security.
  13. Stay informed about and comply with all state and federal laws and regulations related to wireless and technology sales.
  14. Provide feedback to management on customer needs, preferences, and trends to help improve products and services.
  15. Represent T-Mobile in a professional and positive manner at all times, reflecting the company's values and culture.
Where is this job?
This job is located at Bellevue, WA, USA
Job Qualifications

  • Strong Sales Skills: A Mobile Associate At T-Mobile Should Have Excellent Sales Skills, Including The Ability To Identify Customer Needs, Build Relationships, And Close Sales.

  • Knowledge Of Mobile Technology: Candidates Should Have A Deep Understanding Of Mobile Technology, Including Smartphones, Tablets, And Other Devices, As Well As Mobile Plans And Services.

  • Customer Service Experience: Mobile Associates Must Have Previous Experience In A Customer-Facing Role, With The Ability To Provide Exceptional Customer Service And Handle Difficult Situations.

  • Team Player: T-Mobile Values Teamwork And Collaboration, So Candidates Should Be Able To Work Well With Others And Contribute To A Positive Work Environment.

  • Flexibility And Adaptability: Mobile Associates Should Be Able To Adapt To A Fast-Paced, Ever-Changing Retail Environment And Be Flexible In Their Work Schedule, Including Nights And Weekends.

Required Skills

  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Active

  • Sales Techniques

  • Technology Savvy

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Negotiation

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Mobile Associate – Retail Sales in Bellevue, WA, USA is between $35,000 to $45,000 per year. This may vary depending on the specific company, experience level, and performance.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2024
Apply BeforeJuly 20th, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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