T-Mobile

Mobile Associate, Retail Sales

T-Mobile

Birmingham, AL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re looking for an enthusiastic and driven individual to join our team as a Mobile Associate, Retail Sales at T-Mobile. As the face of our brand, the ideal candidate will be responsible for providing our customers with a seamless retail experience.The successful applicant will need to have a passion for technology, excellent customer service and communication skills, and the ability to think on their feet. We’re looking for someone with the capacity to learn quickly; understanding the latest communication technology and services offered by T-Mobile is a must.The Mobile Associate, Retail Sales role requires the successful applicant to be a self-starter with the ability to multi-task and prioritize. The ideal candidate must have an outgoing personality with a high level of energy and enthusiasm to consistently deliver a world-class customer experience.This is an exciting opportunity to join an innovative and growing company, and be part of a team that is dedicated to exceeding customer expectations. We are looking for someone with a positive attitude, a strong work ethic, and a commitment to providing excellent customer service. If you’re looking for an opportunity to make a difference, this is the job for you!

Responsibilities:

  1. Greet customers and provide a seamless retail experience
  2. Maintain knowledge of the latest communication technology and services offered by T-Mobile
  3. Demonstrate excellent customer service and communication skills
  4. Think on your feet and multi-task to prioritize tasks
  5. Possess a positive attitude and a strong work ethic
  6. Ensure customers’ satisfaction by providing a world-class customer experience
  7. Answer customer questions and inquiries
  8. Assist with sales and promotional activities
  9. Assist customers with product selection and troubleshooting
  10. Maintain cleanliness and organization of the store
Where is this job?
This job is located at Birmingham, AL, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication And Interpersonal Skills

  • Knowledge Of T-Mobile Products And Services

  • Computer Literacy

  • Ability To Upsell And Cross-Sell Products And Services

  • Strong Customer Service Skills

  • Positive Attitude And Professional Demeanor

  • Knowledge Of Mobile Phone Operating Systems

Required Skills
  • Training

  • Networking

  • Troubleshooting

  • Communication

  • Sales

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • organizing

  • Assisting

  • Problem-Solving

  • Upselling

  • Technology

  • Phone/Tablet Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Retail Sales in Birmingham, AL, USA is $27,000 to $34,000 per year. This range is based on salaries reported by employers and anonymous employees. The actual salary offered may vary depending on the qualifications and experience of the candidate.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJune 21st, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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