T-Mobile

Mobile Associate, Retail Sales

T-Mobile

Augusta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a motivated and personable retail sales professional looking to join a dynamic and successful team? T-Mobile is currently searching for an enthusiastic Mobile Associate, Retail Sales to join our team and help drive our company’s growth. You will be responsible for building relationships with customers, demonstrating product knowledge, and selling T-Mobile products and services. The ideal candidate should be able to provide excellent customer service, have a thorough understanding of the latest mobile technology, and a strong ability to troubleshoot and resolve any customer issues. If you believe you have the qualifications and enthusiasm to succeed in this role, we would love to hear from you!

Responsibilities:

  1. Welcome customers, answer their questions, and provide them with information on T-Mobile products and services.
  2. Demonstrate a thorough understanding of mobile technology and be able to troubleshoot and resolve customer issues.
  3. Demonstrate product knowledge and provide advice on the best product options for the customer.
  4. Provide excellent customer service to build relationships with customers.
  5. Follow up with customers to ensure their satisfaction with the product and service.
  6. Maintain knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  7. Accurately and efficiently process customer transactions.
  8. Maintain cleanliness and organization of the sales floor and stockroom.
  9. Participate in team meetings to share best practices and customer feedback.
  10. Follow company policies and procedures.
Where is this job?
This job is located at Augusta, GA, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Lift Up To Lbs

  • Ability To Stand For Long Periods Of Time

  • Excellent Customer Service Abilities

  • Proficient In Basic Computer Programs

  • Flexibility To Work Nights And Weekends

  • Knowledge Of The T-Mobile Products And Services

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Merchandising

  • Listening

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Technology

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mobile Associate, Retail Sales in Augusta, GA, USA is $9.00 to $13.00 per hour. This range depends on experience, skill level, and the employer.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeMay 22nd, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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