Mobile Associate, Bilingual Spanish

Are you a passionate Mobile Associate, Bilingual Spanish looking to make an impact on customers and the bottom line with the latest products and services from T-Mobile? We're looking for an enthusiastic and knowledgeable bilingual Spanish speaker to join our team and make a difference in the lives of our customers.The ideal candidate for this role will bring a customer-focused attitude and energy to our team. They will be responsible for providing superior customer service, while promoting our products and services. To be successful in this role, you must have excellent communication and organizational skills, a positive attitude, and technical knowledge of the wireless industry. Bilingual Spanish proficiency is a must. If this sounds like you, we'd love to hear from you!

Responsibilities:

1. Provide excellent customer service in both English and Spanish to customers, addressing their inquiries and resolving any issues they may have.
2. Promote T-Mobile’s products and services to customers and explain how they can benefit from them.
3. Demonstrate a strong knowledge of the wireless industry, staying up to date on market trends and technology advancements.
4. Handle customer inquiries via phone, email, and in-person.
5. Maintain accurate records of customer conversations and transactions.
6. Build customer loyalty by providing personalized customer service.
7. Support team members with their customer service needs.
8. Identify customer needs and suggest appropriate products and services.
9. Utilize sales techniques to close deals and meet targets.
10. Stay up to date on T-Mobile promotions and offers.

According to JobzMall, the average salary range for a Mobile Associate, Bilingual Spanish in Augusta, GA, USA is $31,866 - $42,868. This range is based on data from various sources, such as salary surveys and job postings. The salary range is subject to change depending on the experience and qualifications of the individual, the job market, and other factors.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.