T-Mobile

Customer Service Associate Underwriter

T-Mobile

Central Business District, Sacramento, CA, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

The Customer Service Associate Underwriter, Credit Risk Management is the secondary level of review of T-Mobile for Business credit applications. The Customer Service Associate Underwriter utilizes credit application data supplemented by the creditworthiness of business customers seeking handset and service plans of TMUS. Conduct in-depth investigations to authenticate business information using multiple internet resources. Identifies and reports fraudulent account activity. Validate that new and existing T-Mobile For Business applicants meet defined Credit standards for additional lines of service. Delivers one-contact resolution of dealer and customer issues.

Where is this job?
This job is located at Central Business District, Sacramento, CA, USA
Job Qualifications
  • 1-2 years customer service call center experience

  • Experience with CRM platforms preferred

  • 1-2 years’ experience in commercial lending /banking background preferred

  • Ability to work weekends

Required Skills
  • Time Management

  • MS Excel

  • Presentation skills

  • MS Word

  • Customer Service skills

Soft Skills
  • Communication

  • Multitasking

  • Problem Solving

  • Detail Oriented

  • Goal-Driven

Compensation

According to JobzMall, the average salary range for a Customer Service Associate Underwriter in Central Business District, Sacramento, CA, USA is $45,000-$80,000 per year. This salary range depends on a variety of factors such as experience, qualifications, employer, and type of customer service being provided.

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 27th, 2021
Apply BeforeJune 9th, 2026
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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