
Customer Service Associate
We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans. We sell thoughtful products and services – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements. Changing wireless for good is what we do, and we love having fun doing it. Support team initiatives and create an inclusive environment.
Passion for care and the ability to listen, problem solve and deliver great solutions
Sales oriented with an obsession to connecting customers to the things they love
Ability to work as part of a team to achieve individual and team results
At least 18 years of age
Customer Service skills
Record Keeping Skills
Effective Time Management
Prioritizing skills
Problem-Solving
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
Flexibility and adaptability
Driven for excellence
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T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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