T-Mobile

Customer Service Associate

T-Mobile

1014 Fifth Ave, San Diego, CA 92101, USA
Full-Time$16 - $20/hourlyEntry LevelAssociate
Job Description

We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans. We sell thoughtful products and services – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements. Changing wireless for good is what we do, and we love having fun doing it. Support team initiatives and create an inclusive environment.

Where is this job?
This job is located at 1014 Fifth Ave, San Diego, CA 92101, USA
Job Qualifications
  • Passion for care and the ability to listen, problem solve and deliver great solutions

  • Sales oriented with an obsession to connecting customers to the things they love

  • Ability to work as part of a team to achieve individual and team results

  • At least 18 years of age

Required Skills
  • Customer Service skills

  • Record Keeping Skills

  • Effective Time Management

Soft Skills
  • Prioritizing skills

  • Problem-Solving

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

  • Flexibility and adaptability

  • Driven for excellence

Additional Information
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2022
Apply BeforeAugust 19th, 2025
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About T-Mobile

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

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