Analyst, Supply Chain - Transportation And Customer Experience

Manage customer experience improvements through order lifecycle reporting and exception management processes including unifying shipping methods, verbiage, and understandings across all ordering methods. Build and maintain manual reports using MS SQL and Excel and work closely with reporting team to automate reporting. Present recommendations supported by data analysis to Senior Leadership. Develop, direct, and manage effective and economical logistics policies, procedures and operating standards by providing guidance in balancing cost/service relationships including working with internal teams and DC to find most efficient routing methods for all channels for all shipping methods. Drive and facilitate activities that improve coordination and communication within the logistics department and other departments throughout the company. Collaborate with vendor managers to provide feedback and hold carriers and DC operations accountable to SLA to achieve excellence in customer experience.

According to JobzMall, the average salary range for a Analyst, Supply Chain - Transportation And Customer Experience in 3650 131st Ave SE, Bellevue, WA 98006, USA is between $95,000 and $127,000 per year. This salary range can vary depending on experience, qualifications, and the specific company.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.