Account Executive

Are you a business-savvy professional with a passion for sales and customer service? T-Mobile is looking for an Account Executive to join our team and help us continue to provide top-notch service to our customers.As an Account Executive, you’ll have the opportunity to work with a wide range of clients, provide personalized solutions, and ensure we’re delivering exceptional customer experiences. You’ll also be a key part of our team, helping to drive growth and success for the organization.To be successful in this role, you’ll need a combination of knowledge in sales, customer service, and business operations. We’re looking for someone who’s comfortable working in a fast-paced environment and has a knack for problem-solving. If you believe you have what it takes to excel in this role, we’d love to hear from you!Required qualifications:• Bachelor’s degree in Business, Marketing, or a related field• At least 3 years of sales and/or customer service experience• Excellent communication and interpersonal skills• Strong organizational and problem-solving abilities• Ability to work independently and collaboratively• Proficiency in Microsoft Office suite and other applicable software

Responsibilities:

1. Develop and maintain relationships with current and potential customers.
2. Analyze customer needs and provide personalized solutions.
3. Utilize customer feedback to improve services and products.
4. Monitor customer service trends and make recommendations for improvements.
5. Manage sales and customer service processes to ensure efficiency.
6. Create reports and presentations to track customer service metrics.
7. Develop strategies to increase customer satisfaction and retention.
8. Collaborate with other departments to ensure customer issues are handled in a timely and efficient manner.
9. Assist with onboarding and training of new employees.
10. Participate in team meetings and provide feedback on customer service initiatives.

According to JobzMall, the average salary range for a Account Executive in Frisco, TX, USA is between $51,000 and $75,000 per year. Salaries vary depending on experience, qualifications, and the company. The job description for an Account Executive typically includes developing and maintaining relationships with new and existing clients; researching and understanding industry trends; managing the sales cycle from initial contact to closing; and creating and maintaining sales reports. The ideal candidate should have excellent communication and interpersonal skills, strong negotiation skills, and the ability to build relationships with clients.

T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.