Swisscom

Servicenow Solution Consultant

Swisscom
Bern, Switzerland
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Swisscom is looking for an experienced and passionate ServiceNow Solution Consultant to help our customers realize the full potential of the ServiceNow platform. As a Solution Consultant, you will work closely with customers to understand their business needs and design innovative solutions to solve their problems. You will also collaborate with developers and architects to ensure the solutions are implemented according to best practice and industry standards.The ideal candidate will have a good understanding of the ServiceNow platform, a proven track record in successful implementations, and excellent communication skills. You should also be able to work in a fast-paced environment and have a passion for learning new technologies.If you are up for a challenge and have the skills and experience to deliver excellent ServiceNow solutions, then we would love to hear from you.

Responsibilities:

  • Work closely with customers to understand their business needs and develop innovative solutions to solve their problems
  • Design and implement ServiceNow solutions according to best practice and industry standards
  • Collaborate with developers and architects to ensure successful implementations
  • Provide technical support and troubleshooting for customer issues
  • Stay up to date with the latest ServiceNow features and technologies
  • Develop detailed technical documentation
  • Maintain an understanding of customer requirements and expectations
  • Proactively identify potential areas of improvement for ServiceNow solutions
Where is this job?
This job is located at Bern, Switzerland
Job Qualifications

  • Strong Understanding Of Itil Methodology

  • Knowledge Of The Servicenow Platform

  • Proven Track Record Of Managing Customer Expectations

  • Ability To Work With Cross-Functional Teams

  • Ability To Communicate Technical Concepts In A Simple

  • Clear Manner

  • Good Problem-Solving Skills

  • Excellent Organizational And Time Management Skills

  • Knowledge Of Software Development Processes

Required Skills

  • Integration

  • Security

  • Testing

  • Troubleshooting

  • Support

  • Communication

  • Scripting

  • Design

  • Architecture

  • Automation

  • Deployment

  • development

  • Analysis

  • Administration

  • Configuration

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Servicenow Solution Consultant in Bern, Switzerland is between CHF 100,000 and CHF 200,000 per year.

Additional Information
Swisscom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesGerman
Job PostedOctober 9th, 2023
Apply BeforeAugust 19th, 2025
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About Swisscom

Swisscom AG engages in the provision of telecommunication services. It operates through the following segments: Swisscom Switzerland, and Fastweb. The Swisscom Switzerland segment is divided into residential customers, small and medium enterprises, corporate business, wholesale, and network and information technology (IT) operations. The Fastweb segment provides products for voice, data, Internet, television, virtual private network, and mobile communication services.

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