Sales Consultant

Welcome to Swarovski, where we create sparkling moments for our customers every day. As a Sales Consultant, you will play a crucial role in delivering exceptional customer experiences and representing our brand with passion and authenticity. We are looking for individuals who are driven, charismatic, and customer-focused to join our team. If you have a love for luxury retail and a knack for building relationships, we want to hear from you. Join us in creating unforgettable moments for our customers with the world's finest crystals.

1. Greet and welcome customers to the Swarovski store with a warm and friendly demeanor.
2. Provide excellent customer service by understanding the needs and preferences of each customer and recommending appropriate products.
3. Demonstrate a thorough knowledge of Swarovski products, including their features, benefits, and uses, to effectively sell and upsell to customers.
4. Build and maintain strong relationships with customers by actively engaging with them, listening to their needs, and providing personalized recommendations.
5. Maintain a clean and organized sales floor, including restocking shelves, ensuring proper product displays, and maintaining visual standards.
6. Process sales transactions accurately and efficiently, including cash handling, credit card processing, and gift card sales.
7. Collaborate with team members to achieve sales targets and goals, while also fostering a positive and supportive work environment.
8. Continuously learn about new products and trends in the luxury retail industry to provide the best possible customer experience.
9. Maintain a professional and polished appearance at all times, representing the Swarovski brand with passion and authenticity.
10. Handle customer inquiries, complaints, and returns in a prompt and professional manner, escalating to management when necessary.
11. Participate in training and development programs to improve sales techniques, product knowledge, and customer service skills.
12. Contribute to the overall success of the store by actively promoting Swarovski events, promotions, and new product launches.
13. Adhere to all company policies and procedures, including those related to loss prevention and inventory management.
14. Collaborate with other departments, such as marketing and visual merchandising, to ensure a cohesive and consistent brand experience for customers.
15. Continuously strive to exceed sales targets and provide exceptional customer experiences to create unforgettable moments for our customers.

According to JobzMall, the average salary range for a Sales Consultant in Amsterdam, Netherlands is between €36,000 and €50,000 per year. This can vary depending on factors such as the company, experience, and skills of the individual. Sales consultants in Amsterdam may also receive commission and bonuses on top of their base salary.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.