Retail Sales Consultant

We are seeking a passionate and driven Retail Sales Consultant to join our team at Swarovski. As a global leader in luxury crystal products, we are committed to providing our customers with exceptional service and an unforgettable shopping experience. We are looking for individuals who share our love for all things sparkly and have a natural flair for sales. If you are someone who is customer-focused, has a keen eye for detail, and thrives in a fast-paced environment, we would love to have you on our team. Join us in sharing the brilliance of Swarovski with the world.

1. Provide exceptional customer service to all Swarovski customers by greeting and engaging with them, addressing any concerns or inquiries, and ensuring a positive shopping experience.
2. Demonstrate an in-depth knowledge of Swarovski products, including their features, benefits, and uses, to effectively communicate and sell to customers.
3. Maintain a high level of product knowledge by attending training sessions, reading product materials, and staying up-to-date on new product releases.
4. Meet and exceed sales goals by actively seeking out and engaging with customers, upselling and cross-selling products, and effectively closing sales.
5. Build and maintain strong relationships with customers to foster loyalty and repeat business.
6. Maintain store appearance and organization by restocking shelves, cleaning displays, and ensuring products are accurately labeled and priced.
7. Process transactions accurately and efficiently using the company's point-of-sale system.
8. Collaborate with team members to achieve store sales goals and provide support as needed.
9. Uphold company policies and procedures, including but not limited to, cash handling, inventory management, and loss prevention.
10. Continuously seek out opportunities to improve sales techniques, customer service skills, and product knowledge.
11. Assist with inventory management by monitoring stock levels, conducting regular inventory counts, and reporting any discrepancies to management.
12. Remain up-to-date on industry trends and competitor offerings to effectively position Swarovski as a leader in the luxury crystal market.
13. Adhere to company values and represent the Swarovski brand with professionalism and enthusiasm.
14. Take ownership of customer complaints and work to resolve them in a timely and satisfactory manner.
15. Attend and actively participate in team meetings and training sessions to stay informed on company updates and new products.

According to JobzMall, the average salary range for a Retail Sales Consultant in Paramus, NJ 07652, USA is $30,000-$35,000 per year. However, this can vary depending on the specific company, experience level, and performance of the individual. Some companies may also offer commission and bonuses, which can increase the overall salary.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.